Registry
Adding Gifts and Registries From Other Stores
Shipping and Returns
- Does Zola offer free shipping and returns?
- What is your return policy? How do I initiate a return?
- Where can Zola products be shipped?
- Does Zola ship to P.O. Box, APO, FPO, or DPO addresses?
- Does Zola offer free shipping?
- Does Zola offer expedited shipping?
- My tracking number says my order was returned to sender, what do I do?
- My order is backordered, how can I cancel it?
- Our gift arrived damaged. What should we do?
- I want to return a gift I received from one of my external registries, can I do that through Zola?
- I received my order but I got the wrong item - what do I do?
- My order is being shipped to the wrong address, what do I do?
- Why can't the item or gift I want ship to California?
- I want to cancel an order I placed, how can I do that?
- I requested my order to be canceled, but it shipped anyway - what do I do now?
- I placed an order with an incorrect billing address, what do I do?
- My order didn't go through but I still see a pending charge on my credit card statement, what do I do?
- I have multiple return labels for items I want to send back, can I combine them all into one box?
- I requested a return but I haven't received my label yet - where is it?
- I got a notification about a refund, but that credit card is closed now - what do I do?