How do guests purchase gifts added from our other registry on our Zola registry?

When you add a registry from another store to your Zola registry, we'll take guests to that registry to buy and ship those gifts. Before they're redirected we ask for their email address, so we can follow up with them to confirm if the gift was purchased.


After guests are re-directed to your other registry, we’ll follow up with them via the email they provided to confirm whether or not they purchased a gift from that store. That way you don’t get the same gift twice! When a guest confirms that they purchased a gift from your other registry, we’ll send you a confirmation email.


We also sync your other registry every 36 hours, so you and your guests can see the latest pricing and availability for all gifts from that registry on your Zola registry. After each daily sync, any gifts that guests buy on your other registry will be visibly marked as "Purchased" on your Zola registry.

Note that if your guests did not go through your Zola registry first, the purchases will not update in real time on our end (they'll update when your registry syncs within 36 hours). However, since we’ll always direct guests to your other registry to buy gifts from that registry, they’ll see if anything has already been purchased once they are there.

You can also add gifts individually from other stores to your Zola registry using our Add to Zola button or by entering the gift’s URL on this page. To learn how guests purchase those gifts, visit this page.

Still have questions? We’re more than happy to help. Contact us with any questions or issues you have!

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