Why does Zola need my social security number or photo ID?

There are many laws around money transfers in order to guard against things like money laundering and terrorist financing. These regulations are imposed by the United States Treasury Department and under various pieces of legislation like the US Patriot Act.

As such, we are required to collect various pieces of information about our couples who wish to receive cash gifts such as name, physical address, and date of birth. We collect this information when you add a bank account to your registry.

In some cases, you will be required to supply us with additional information such as your social security number or a copy of a government-issued ID for further verification. If that's the case, you'll see this notification in your Bank Account Info page.


Once you upload the required documents you'll be able to continue transferring your cash with no issue!

For more information on money transfer regulations, please visit the FDIC website here.

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Questions in this section