“Good service is typically made up of clear and professional communication, timeliness, organization, foresight, and quality. On all counts, Wei Yuh provided *excellent* service.
Technical Review:
Her correspondence was always prompt and thorough, hitting every point and flagging items we would not have even thought of. She was also extremely flexible when it came to virtual meetings, accommodating for both of our busy schedule. On many occasions, we met outside of business hours solely out of convenience to *us* as the clients. At no point would we have expected this level of flexibility, but Wei Yuh was consistently there for us--even for ad hoc questions and concerns.
Wei Yuh's organization was also exceptional. Every spreadsheet and document was well-sorted and easy to comprehend. She always took the time to walk us through items and reassure us about any concerns.
In many instances, Wei Yuh anticipated issues that we would not have ever considered, saving us both trouble and money. In fact, Wei Yuh was always very sensitive to our budget and financial constraints, looking for creative ways to spare our wallet! This is yet another dimension in which her services went above and beyond.
For nearly every major component of the planning process, Wei Yuh handled or guided liaising with other vendors. The result felt as if we truly had our "hands off the wheel" while still being fully aware of where the plans were headed.
Overall Thoughts:
We chose Wei Yuh because she immediately believed in our vision for the wedding. We had some very unorthodox ideas and were completely unsure our day would come together exactly as we wanted it. Writing this a few days after the wedding, we can say with complete confidence that Wei Yuh brought our hopes to life and executed them with precision, professionalism, and care. Throughout the process, including on the day itself, Wei Yuh maintained an energizing presence and clearly put everything she had into the project. We are certain that we could not have achieved our vision without a planner (despite stubbornly believing so in the very beginning!), but more than that, we don't think it would have happened without Wei Yuh specifically.”
