“We used Festive Board for our wedding catering, and while the food was really good and the staff was friendly, there were a couple of hiccups on our big day. Unfortunately, they brought the wrong table runners, and there was a mix-up with our bar setup. The coordinator told us beforehand on our planning call that we only needed to bring bitters for our Old Fashioned mixer, but just an hour before the event, they mentioned they were missing simple syrup. We had to scramble to get some last minute, which added some unnecessary stress.
Overall, the food was great and most things went smoothly, but I would’ve appreciated an apology for these issues. A little more attention to detail and communication could have made the experience even better.”