Question 1

What disinfection/sanitation practices do you follow?

Accepted Answer

I am a Professionally trained, Barbicide Certified Makeup Artist/Hairstylist following the best industrial sanitation practices, including but not limited to: - Cleaning and sanitizing Makeup brushes after each use - Sanitizing the makeup applicator and palettes using 70%+ isopropyl alcohol - Use of disposable applicators - Sanitization of hair tools after each use - Wearing mask and gloves

Question 2

What brands of products do you work with?

Accepted Answer

I work with the best quality brands including but not limited to Bobbi Brown, MAC, Estée Lauder, Tatcha, Too Faced, L’Oréal, Maybelline, Anastasia, Tarte, Huda Beauty, Morphe, and Tartelette. You can find most of the products in my kit on my product recommendations page!

Question 3

How long would it take to render the services? Should I add some buffer to the event time?

Accepted Answer

Here is the typical time taken for rendering each of the services: Makeup: 60 minutes (approx.) Hair: 60 minutes (approx.) Saree Draping: 15 - 30 minutes based on the style Jewelry setting: 15 - 20 minutes I usually recommend my clients to add at least 20-30 minutes of buffer to prevent rushed work and get the best finish.

Question 4

What should I do before the MUA arrives on the premises for the services? Is there a checklist?

Accepted Answer

Keep all your accessories/flowers ready so that it would be faster to set it all up. Pick a spot in your house with a mirror and an electrical port where we can get the makeup and hair done. Pre-prep your hair by washing and blow-drying to save some time

Question 5

I have some modifications to do to my booking. When is the earliest I have to let you know?

Accepted Answer

Any type of change to booking should be made at least 2 weeks before the event and are subject to availability to ensure proper staffing, location change, or a change in the timeline can be accommodated.

Question 6

Why should I pay the non-refundable deposit?

Accepted Answer

I accept a non-refundable deposit of 20% (or $50, whichever is higher) to reserve your date and time exclusively for you. The deposit will provide a confirmation for the need for services and will be deducted from the final bill for the day-of services.

Question 7

Can you pick up the Saree to be draped from my place?

Accepted Answer

Yup, based on my availability. Although, drop off at my residence is preferred. Any travel might lead to additional charges to be paid based on the distance.

Question 8

I have to cancel/reschedule my appointment. What should I do?

Accepted Answer

Cancellations will be charged full rate unless there are extreme circumstances If the event is canceled for reasons outside of the client's control, the client is not responsible for the full payment but can apply the deposit to hair and makeup services for a smaller event on the same day A $25 rescheduling fee if services are required to be rescheduled within 24 hours before the scheduled time.

Question 9

Why does my makeup feel/look heavy?

Accepted Answer

Many clients who don’t use makeup too often feel the makeup is too much since they haven’t seen themselves with full detailed makeup! In order to get the best pictures in all lighting and weather conditions, trust the process of the HMUA to get the best results for your big day!

Question 10

I am not comfortable with you posting my pictures on social media. Is that OK?

Accepted Answer

Totally! I value the privacy of my clients. Please inform your concern prior to the event so that I can plan my Instagram/Facebook stories and Grid accordingly. I would still request to take Before-After pictures in order to keep for my reference so that I can continuously improve.

Question 11

I really loved your services. How can I help you with all the great work you are doing?

Accepted Answer

Nothing is more satisfying to an Artist than the delight of her client! Here are a few ways you can help me out: Share any professional pics from your event to help me build my portfolio Leave a review on Facebook Share my Instagram, Facebook, and this website with friends and family Optionally leave a gratuity of your choice to support my work!

Question 12

Does the makeup and hair combo have to be done on the same person to get the discounted price?

Accepted Answer

Yes, the Makeup and Hair combo has to be requested for the same person to get discounts ranging from $10-$30 compared to booking them individually.

Question 13

Why do the prices vary at different times?

Accepted Answer

I keep revising my prices to make sure I give my clients top-quality products. I never compromise on the quality of service provided and continuously upgrade my kit to follow the best of industry standards. This, along with overhead costs like self-employment taxes, mileage, accountant fees, website/social media costs, marketing, and advertising costs influence my decision of the price point.

Glam Dame By Pooja LLC

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Poojasri Ranganathan

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