Mehfil Banquet and Conference Center

Beautiful venue horrible customer service

Where do I start? The venue itself was beautiful and clean, but the customer service was probably the worst I have ever experienced. I’ve coordinated close to 100 events, and this one was especially important because it was for a family member. From the moment I arrived, there was a clear lack of communication between the venue owners. The woman in charge was rude and unhelpful from the start. Not only was she unpleasant, but she also badmouthed the bride and groom, which was completely unprofessional. We had paid an extra 700 for an additional table, and when I asked about it, she threw a fit and accused us of trying to get things for free—despite it already being paid for. Throughout the night, she continued to be rude and uncooperative, so I chose to work directly with the wait staff, who were much more helpful. To make matters worse, the staff packed up all the leftover food and kept it for themselves without even offering it to us. Although we had the venue booked until 1:30 AM, she started trying to shut the event down by midnight. Our event was elegant, and the guests were respectful. The only issue was an angry venue manager who clearly didn’t want to do her j