“I’ve been in the wedding industry for over 12 years, and in that time I’ve built strong connections with vendors—some wonderful, some not the right fit. Our job as professionals is to help clients find the people who meet their needs, because no one vendor is right for everyone. That’s the beauty of this industry: there’s truly someone for every couple.
One of my go-to recommendations has always been A Wave of the Wand Photography. I’ve worked with Crystal for years, and she is consistently professional, efficient, and dedicated to her clients. She does her job, and she does it well. That’s why it’s been painful to see recent misleading comments—especially when they don’t even come from actual clients.
I’ve watched a post spread from a Facebook group to the Better Business Bureau. The truth is simple: this is not a client complaint. This is a family member twisting the story and trying to drag down a professional who was simply doing her job. The condescending tone, the personal attacks, and the attempt to discredit her are not just unfair—they’re harassment.
Here’s the reality: Crystal knows exactly how to do her job. When I work a wedding with her, I know my clients are in good hands because she will keep them on time, wrangle the family, and still deliver with professionalism. That’s one of the things I admire most—she is direct, she doesn’t let things spiral, and she gets it done. If you think you can just show up at a wedding and dictate to the professionals, you’ve got another thing coming.
And here’s the irony: the very things this family member is upset about are exactly what couples should want from their photographer. A professional photographer isn’t there to smile and nod while chaos builds—they are there to manage time, guide the flow, and ensure the couple actually gets the images they hired them for. Weddings run on timelines. Every minute matters. That’s not “rude.” That’s professionalism.
I would expect—no, I would hope—that my photographer would step up and say, “This won’t work, but here’s an alternative.” That is how a wedding day stays on track. Directness is not disrespect; it’s exactly what clients are paying for.
Communication and decision-making belong between vendor and client, period. Family members, no matter how well-intentioned, are not privy to the months of planning conversations. To assume authority and then publicly attack a vendor for holding the line is unacceptable.
I’ve worked alongside Crystal many times and never once seen her behave the way this client’s sister is claiming. What I have seen is her keeping everything in line, making sure the day flows smoothly, and protecting the expectations of the clients who hired her. The actual client hasn’t voiced a single complaint—which proves these attacks are nothing more than noise.
Crystal has over 14 years of experience and a reputation for delivering. She does not deserve to be dragged through the mud by someone who was never her client. As a fellow vendor, I will not sit back and watch an industry friend be targeted. This business is hard enough without outsiders spreading harassment and trying to destroy reputations.
I stand with A Wave of the Wand Photography. I respect Crystal for protecting her clients, honoring her contracts, and refusing to be intimidated. That is the mark of a true professional.”
