Carla Pressley - Hair Stylist & Makeup Artist

Extremely Disappointed

I am overall disappointed by the service promised by Carla Pressley. I originally went with her because of all the positive reviews and awards. However, I did not end up going with her for my wedding day after my trial. I have a hard time writing this review since she seems like a nice person and is very passionate about hair and make-up. However, she made me *feel un-beautiful* and *uncomfortable* durning the trial....She kept trying to say she was educating me but I was not there to be educated. I was there to feel beautiful and confident in my big day. I did not trust her to make me feel that way after my encounter. I am very natural and holistic with my beauty regimen's and I felt like she did not listen to how I take care of my body. I got multiple second opinion from beauty industry professionals after my trial and there was nothing wrong with my hair or skin. Durning the trial, she made a lot of negative comments of how I take care of myself. I understand some questions are necessary to perform the best services for my unique hair and skin BUT it was all in-depth long conversations about her talking negatively about my hair and how I need to take care of it. I kept trying to change the subject she kept coming back to comments about my hair. I told Carla how I felt and there was no apology extended for the way I was treated during the trial, just a quote for a retrial at 150 (just hair), after I already spent 1000 on trials for my bridal party (4 people - 3 hair, 3 makeup). Especially, considering that the service I initially received did not meet the promised standards. Not everyone was given the same amount of time and attention nor did everyone leave happy about their looks as promised. Lastly, I felt like my invoice questions weren't being adequately addressed, responses were confusing and unclear, and additional services were appearing on my invoice without my request.