Invites and paper
General
- Do you offer samples of your paper products?
- How should I word my invitations?
- Do you offer matching wedding websites for my paper?
- Does Zola offer the option to mail my invitations to my guests for me?
- How much postage should I use when I mail my invitations?
- Does Zola offer Digital Invitations?
- When should I send out my Save the Dates & Invitations?
Upload Your Own Design
- Where do I upload my design?
- What size should my design be?
- How do I prepare my design to upload?
- What are the safety (bleed) lines I should look out for?
- Why is my design not fitting/looking right?
- Why does my design look blurry or pixelated?
- I’m getting an error that says my image is too big
- Do envelopes come with my DIY card?
- Can I add foil to my DIY design?
- Can I upload a DIY design to the back of my cards?
- Can I upload my own Letterpress design?
- Can I upload my own design for place cards?
- What type of paper can I order with DIY?
Designing Your Card
- How do I apply a QR code?
- How do I upload photos to my paper products?
- How do I save my draft?
- Can I remove a design element from my template?
- What kinds of photos can I upload on my card?
- I was working on a draft and decided to change the color/paper type. Do I have to make a new draft?
- Can I change the size of my draft?
- How can I share my design with others (ie. my partner)?
- Can I add multiple paper types to a draft?
- How do I layer text over a photo?
- How do I reset text styles without losing my work?
- How do I upload and edit a new photo?
- How do I align text groups on mobile?
Ordering Questions
- Can I cancel my Invites + Paper order? I made a mistake!
- Can I get a proof of my invitation or save the date?
- Can I request rush printing on my paper order?
- Will someone check my paper order for errors after I place my order?
- How long does it take for paper products to ship?
- Can I order RSVP cards separately?
- I was working on a draft and decided to change the color/paper type. Do I have to make a new draft?
- Can I return my Invites + Paper order?
- How do I view the PDF of my order?
- How can I see a previous paper draft or order?
- Why does my sample/proof have a barcode on it?
- What is the minimum amount of paper I can order from Zola?
Types of Paper
- What paper types does Zola offer?
- What are the general sizes/options for paper products?
- What is Letterpress?
- What kind of paper is used for Letterpress paper products?
- I'm on a budget and love Letterpress for my invitations. Do I have to use Letterpress for all of my paper products? Can I mix and match?
- Can I order a sample of a Letterpress invitation or save the date?
- How long will it take for my Letterpress order to arrive?
- How much postage do I need for my Letterpress save the dates and invitations?
Addressing Questions
- How should I address my invitations? I want to make sure I’m using the right etiquette!
- How do I use Zola to address my invitations?
- If I use Zola's guest addressing feature, but don't have addresses for all of my envelopes, will the rest of my envelopes be blank?
- Can I order envelopes separately/can I order just addressed envelopes?
- If I use the free guest addressing on my order, will it still be mailed directly to me?
- Help! My Guests names are too long on my envelope
- How do I edit my envelope font size?
- How can I update the return address to the back of the envelopes?