Loading
Loading
Loading
Loading
FAQs
/
Invites and paper
Invites and paper
General FAQ
Do you offer samples of your paper products?
How do I upload photos to my paper products?
How should I word my invitations?
How do I add custom foil to my Invites + Paper draft?
What paper types does Zola offer?
Do you offer custom foil on Invites + Paper?
Do you offer matching wedding websites for my paper?
Do you have matching designs for programs, menus, and thank you cards?
What are the general sizes/options for paper products?
Does Zola offer the option to mail my invitations to my guests for me?
How much postage should I use when I mail my invitations?
How can I share my design with others (ie. my partner)?
How do I save my draft?
Where can I share feedback on Invites + Paper?
Letterpress
What is Letterpress?
What kind of paper is used for Letterpress paper products?
I'm on a budget and love Letterpress for my invitations. Do I have to use Letterpress for all of my paper products? Can I mix and match?
Can I order a sample of a Letterpress invitation or save the date?
How long will it take for my Letterpress order to arrive?
How much postage do I need for my Letterpress save the dates and invitations?
Addressing Questions
How should I address my invitations? I want to make sure I’m using the right etiquette!
How do I use Zola to address my invitations?
Can I order envelopes separately/can I order just addressed envelopes?
If I use the free guest addressing on my order, will it still be mailed directly to me?
If I use Zola's guest addressing feature, but don't have addresses for all of my envelopes, will the rest of my envelopes be blank?
Ordering Questions
Can I request rush printing on my paper order?
Can I request expedited shipping on my paper order?
Will someone check my paper order for errors after I place my order?
How long does it take for paper products to ship (invitations, save the dates, thank you cards, etc.)?
Can I order RSVP cards separately?
I was working on a draft and decided to change the siz/color/paper type. Do I have to make a new draft?
Can I return my Invites + Paper order?
Can I cancel my Invites + Paper order? I made a mistake!
Can I get a proof of my invitation or save the date?
What kinds of photos can I upload on my card?