Zola for vendors and wedding professionals
General
Managing my Vendor Account
- How do I log in to my listing?
- I didn’t receive a verification code via email. What can I do?
- Who can create an account?
- How do I edit or add content to my listing?
- How do I get reviews on my listing?
- Why do you not accept watermarked images?
- How do I reset my login information?
- How do I deactivate my Wedding Vendor account?
Editing My Listing
- I made edits to my listing - why can't I save my changes?
- How do I adjust/crop my cover photos?
- My photos are too big, how can I upload them to my listing?
- What is the best way to use my “Portfolio” and “Event Spaces/Rooms” sections?
- Can I have more than one listing on my account?
- In addition to photography, I also do video but can’t figure out how to highlight that part of my work in the current experience - can you help?
- Can I be more specific in how I describe my business’ services?
Leads
Prospects
Featured Spots
Reviews
- Who can leave a review?
- Who counts as a “client” of the Vendor?
- What is a “fellow wedding professional”?
- Can I import my reviews/recommendations from other websites?
- Why do I have to ask for reviews from couples and vendors before being permitted to publish my listing?
- Can I edit the request for review email?
- Can I dispute a review and request that it be removed? How do I do so?
- What reviews are eligible for dispute and removal?
- What isn’t eligible for dispute?
- How does the dispute resolution process work?