Emily Chappell Productions

We hired ECP for our wedding photography and ultimately left feeling disappointed with the photography experience, the execution on our wedding day, and the final gallery we received. (EXAMPLE PHOTOS PROVIDED) Throughout the planning process, we provided ECP with everything requested well in advance, including inspiration images, specific locations, lighting direction, and a detailed family shot list. Unfortunately, much of this direction was not followed, and we repeatedly had to advocate for our vision in real time. Several locations we specifically selected were declined by the photographer during the wedding day due to the additional walking required, despite our willingness to walk there and the fact that time allowed for it. Poses we had specifically communicated we did not want were still initiated, leaving us feeling that we either had to participate or lose the opportunity for the photos altogether. The family formal process also required intervention from members of our wedding party because the requested shot list provided in advance was not referenced by the photographer. There was also a lack of professionalism and attention-to-detail concerns. Numerous times, the photographer entered the bridal suite while ladies were changing and left the door open, where guests or the groom could see into the room before our ceremony. Additional gallery issues included distracting backgrounds, visible flash reflections, poor processional framing including a guests face consuming a large portion of the frame for a majority of the images, and missed details, such as photographing my mother’s ring worn on my right hand instead of my actual wedding and engagement rings until we pointed it out. Our silver charger plates also appear gold in reception images resulting in color misrepresentation and the images appearing as if they were taken with a disposable camera due to the lighting choices, changing the way carefully designed details were represented. We also believe it is important to acknowledge that ECP selected and assigned the photographer as part of the service we contracted. While we appreciate the effort made by the team members who reviewed our feedback afterward, the photographer’s performance was part of the overall experience provided by ECP. We attempted to resolve these concerns privately and professionally before sharing our experience publicly, but ECP ultimately declined to provide any remedy beyond the additional review process and edit (which the production/editing team did a great job with). However, the issue was never simply editing—it was how our wedding day was photographed and the experience we had with the assigned photographer. One of the most disappointing parts of this process was ECP’s characterization of our experience as a “coaching opportunity.” Our wedding was not a trial run or an opportunity for future improvement—it was a once-in-a-lifetime event that had already happened. We hope you will carefully consider our experience when considering ECP.

We had an amazing experience with Emily Chappel Productions! From start to finish, their communication was excellent—they kept us informed every step of the way and made the entire process so easy and stress-free. The team was incredibly kind, professional, and a joy to work with. The quality of their services exceeded our expectations, and they truly captured our special moments beautifully. I couldn't be happier with the experience. I would highly recommend Emily Chappel Productions to anyone looking for a talented and reliable photography team. We will absolutely be using them again in the future!

Had a wonderful experience with ECP! We did our engagement shoot and wedding photography/videography through them, and loved how professional yet fun and comforting they were. They directed us for everything so we never had to think of poses, but they made sure to ask if there were any specific shots/moments we wanted captured. Our engagement session photos turned out amazing, so we are very excited about how our wedding gallery will turn out!

Taylor with Emily Chappell Productions Photography was amazing! She took the vision we had for our engagement shoot and brought it to life perfectly. She was fun, patient, and incredibly thoughtful throughout the process. We couldn't be happier with our photos and highly recommend. Thank you!