Melissa O'Donnell Beauty INC.
Beauty services
Prices start at $190 per person
Styles: Classic
- Dramatic
- Glamorous
- Natural
- Romantic
- Trendy
About Melissa O'Donnell Beauty INC.
Melissa O’Donnell
Melissa O’Donnell is a makeup artist offering services such as Special Occasion Makeup, Special Occasion Hair and Makeup, Special Occasion Hair, Hair and Makeup Trial, Bridal Hair and Makeup, Attendee Hair and Makeup and 2 hairstyles trial
Services
Service categories
- Hair
- Makeup
- Styling
Services & specialties
- Available for touch-ups (hourly)
- Children’s services
- Multi-day events
- Pre-wedding beauty prep
- Blowouts
- Experience with natural Black hair
- Hair accessories
- Hair extension application
- Hair extension color matching
- Hair trials
- Styling for short hair
- Styling with hair extensions
- Updos
- Airbrushing
- Full spectrum skin tone matching
- Hypoallergenic makeup
- Makeup trials
- Natural makeup (complexion only)
- Tattoo coverage/body makeup
Specialty styles
- Classic
- Dramatic
- Glamorous
- Natural
- Romantic
- Trendy
Reviews
Write a review3.0 out of 5
8 reviews
Deceptive and Fraudulent Do Not Book
Melissa double-booked our wedding, which I only discovered after coming across a viral TikTok where another bride shared her story. She blew off that bride on her wedding day feigning illness, sending only two artists to replace the team of four she had promised. On my own wedding day (the same day), Melissa arrived at our getting-ready location sobbing and told us she was sick. We felt genuinely sorry for her and were obviously very understanding, telling her we would have some girls do their own hair/MU so she could go home. It turns out she was crying because, just before arriving at our location, the other wedding party had confronted her after realizing she had lied about being sick and was actually at another wedding. Since Melissa (the owner of the business that I specifically hired) left claiming illness, we were short one makeup artist, and several of my bridal party members never received the hair and makeup services we had paid for. After the wedding, I reached out requesting a refund for the services that were never provided, the prepaid 20% gratuity on those services, and the hair and makeup trial fee (since Melissa never actually did my wedding-day look). She falsely claimed that 10 out of 11 girls received both hair and makeup when, in reality, only 9 received hair and 7 received full makeup. She offered just 650 in return, saying she had already paid her team and would be “losing out.” We pre-paid 360 per girl so that amount didn’t even come close to covering the cost of the services not rendered. I messaged her repeatedly for nearly two weeks about a refund (the majority of those messages going unanswered) and eventually, she stopped replying altogether. I ultimately had to dispute the charges through my credit card company to receive reimbursement. I later learned she did the exact same thing to the other wedding party…claiming more services were completed than actually were and refusing to fully refund them for services not provided. At that point, it became clear that this wasn’t just confusion within her team but a pattern of deception and fraud. To see that she has ruined this special day for so many brides since 2023 tells me that this behavior is intentional and fraudulent. I hope she does not have the opportunity to ruin another bride’s wedding day.
Do Not Book
Do not book— ruined my wedding day. TLDR- 90 minutes late, different hair and make up than we decided on during trial, & ghosted me. The morning of my wedding Melissa texted me she would be 30 minutes late to do my hair and make up as she took on an additional hair and make up job. She ended up being 90 minutes late, which messed up the entire schedule of the day (which was approved by her and sent out in advance). This was incredibly disappointing as I reserved her services for my wedding day 10 months in advance and paid in full before she accepted another job that same morning and didn’t tell me until my wedding day. Her lateness severely impacted the schedule for the day and I missed planned photos with friends, a “first look” with my husband, and photos with him in our home because of her tardiness. I also didn’t get the full time or attention I would have if she had not taken on another job after committing to mine. These were once-in-a-lifetime moments that I cannot get back. She did not bring the same makeup she used in the make up trial we did, so we had to use some of my own make up and a friend’s make up. Neither my mom’s hair nor makeup was done the way they were in her trial. My own hair, both front and back (hair parted to side not middle until I asked for the change, bun type very different from trial) and make up colors were noticeably different from trial. I cried when she showed me what I looked like because it was so different. She did make a few minor changes when I asked, but if she made any more I would have had to push back our wedding ceremony (this obviously wouldn’t have been the case if she wasn’t 90 minutes late). My hair and make up still looked good despite this as Melissa is a talented hair and make up artist, but they were not the looks we decided on in the trial and couldn’t have been given her lateness. The stress and sadness of the situation deeply impacted me — I couldn’t eat or drink and I ended up in the bathroom throwing up for over an hour from anxiety at my own wedding. That is how much this affected my experience of my wedding day. I reached out several times to see if we could reach a resolution (perhaps a discount) or to get some closure, but she never responded. I have never written a review like this, but I cannot let another bride go through what I did. It was heartbreaking.
Do not recommend
I paid Melissa O’Donnell Beauty a 500 deposit for my wedding hair and makeup. After my trial, she stopped responding to repeated messages and never confirmed details. With no clear communication, I was forced to book another artist just a month before my wedding. Despite multiple requests, she has not refunded my deposit. Very unprofessional and disappointing experience — I would not recommend.
Do not book this vendor
Do not book this vendor. Melissa has awful communication, does not care in the slightest about her clients and is an inconsiderate human. I attempted to contact Melissa various times and received answers every 7x reach outs. This review is to help any future bride not experience the horrendous customer service that i went through. Do not book her & take your money elsewhere.
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