Question 1

How can I obtain pricing information?

Accepted Answer

For weddings & events, please fill out the Inquire Now form in its entirety (sent via Zola message or on our website!). Once completed, one of our client coordinators will reach out to you with our availability, pricing and a details form to get started with a quote for your big day! We also have the current year's general pricing located on our Services page - but if you would like a detailed, customized quote, we recommend filling out that form. For commercial or production work, please call us at (407) 766-3335 or leave us a detailed message on our Contact Us page (on website) so we can understand the details of the job.

Question 2

How far in advace should I book our event date?

Accepted Answer

We book a year and a half in advance, and popular Spring and Fall dates book up quickly, especially Fridays and Saturdays. The sooner you book, the better chances there will be that we will still have availability. Even if you don’t have all of the information yet, it is best to lock down your date now to ensure our availability and smooth out final details later.

Question 3

What do I do to book my date?

Accepted Answer

Once you have submitted an inquiry, you will receive an email containing a “Details Form”. This is where you can submit all of your inspiration photos and fun details about your event. Once that is completed, you will receive a customized quote from one of our coordinators. All that is needed up front to book your date is a $200 retainer as well as a signed service contract.

Question 4

What forms of payment are accepted?

Accepted Answer

Your balance is not due until 2 weeks prior to your event date. We accept three payment methods: Credit/Debit Card — 100 days out from your event date Cash — paid at least 2 weeks prior to your event date in our Winter Park, FL studio ACH Invoice — sent via Square, paid at least 2 weeks prior to your event date You can always reach out to our administrative team to request to make a payment!

Question 5

When can I book a trial?

Accepted Answer

If you are already booked with us, we suggest booking your trial 12 weeks prior to your wedding day. Trials are held Monday through Thursday from 9:00am to 6:00pm & are held at our studio located at 334 S. Wymore Rd., Ste B, Winter Park, FL 32789. Prepayment of the trial is required in order to book the appointment. Unfortunately, we cannot hold trials from Friday though Sunday as these are heavily booked event dates. Please see the informational email we will send when the Inquiry Form is completed for more information on booking a trial :)

Question 6

Where do I go for my trial?

Accepted Answer

Our trials are held at our downtown location: 334 S. Wymore Rd., Ste B, Winter Park, FL 32789

Question 7

How should I arrive for the trial and do I need to bring anything?

Accepted Answer

Faces should be clean and free of any old makeup. Please follow your daily skincare routine in the morning as usual, letting any moisturizer or serums sink in at least 1-2 hours prior to the appointment. Please avoid SPF on the face for the day of the trial, as this can cause flashback. For classic hairstyles, hair must be dry & washed the day before, unless it is really oily. If hair gets really oily overnight, you may wash your hair that day, but make sure it’s 100% dry. For luxury hairstyles, freshly washed hair that morning, without any hair product & completely dry, is needed.

Question 8

How long does a trial last?

Accepted Answer

For classic looks, trials are 1 1/2 to 2 hours max and are for one hairstyle and one makeup look only. If a second look is wanted for either hair or makeup, an additional trial appointment is necessary. A luxury trial is usually 2.5+ hours, depending on the styles, so please budget your time around the appointment accordingly!

Question 9

What happens if I am late for my trial appointment?

Accepted Answer

We allow a 15-minute grace period for trials to begin. If a client arrives later than 15 minutes from the scheduled appointment start time and there isn’t enough time to complete the trial, the appointment will need to be rescheduled, and the current trial fee will be forfeited as it is non-refundable and non-transferable. If there is still availability to complete the trial, then the client will be charged $2.50/per minute as a late fee to your artist. This is to be paid in full during your trial.

Question 10

Do you offer hair extensions?

Accepted Answer

We do have hair extensions for rent or purchase! If you’d like to use our in-house extensions, we first require a color-match appointment in order to ensure we have a style that will blend with your natural hair. If you have your own extensions, you are welcome to provide your own for services, but they must be 100% human hair clip-in extensions only. Contact Us for more details and pricing!

Question 11

Is there a fee for applying hair extensions?

Accepted Answer

Yes, we charge a $30 extension fee if extensions are being used in your hairstyle. Extensions longer than 20” will incur additional charges.

Question 12

Do you travel on location?

Accepted Answer

Yes, we do most of our services on location and will travel to you for your event! Our studio is available for smaller parties of 1-2 people by appointment only, and travel fees may apply depending on our office hours and availability. Once we have received your Inquiry Form and your completed details form (sent in the pricing email), we will send over a custom quote with any applicable travel fees. Our travel rates are a one-time flat rate, that covers up to 4 artists and we do not charge additional mileage for weddings & events.

Question 13

Is there a travel fee?

Accepted Answer

Yes, travel rates are based on the address of the location. Travel rates start at $50 for the Orlando area and will increase outside of the Orlando area. We do not charge additional mileage, and our travel rates are a one-time flat rate that covers up to 4 artists. Any applicable travel fee(s) will be included on your quote, after your inquiry and details form are completed!

Question 14

Is there a minimum amount of services that is required for the wedding day in order to book the date?

Accepted Answer

If your event is on a Saturday, a min. of 8 (eight) adult hair or makeup services is needed along with the $200 retainer. This is due to high demand for wedding services on the weekend, as most weddings are held on Saturdays. If less than 8 services are requested, we may be able to accommodate your services before or after another event, but may not be in the preferred time window. We do not allow dates to be booked without a paid retainer as many clients are inquiring for the same dates & we want to insure everyone has a chance to book & can guarantee our availability. Please know that we do our best to accommodate your needs! :)

Question 15

Do you offer airbrush makeup?

Accepted Answer

Yes, we offer airbrush as well as traditional foundation. Most of the time, we will recommend airbrush foundation for all clients for weddings and events, as airbrush lasts 12–15 hours and is water, tear, and sweat resistant. It gives a flawless finish without looking heavy or cakey and is lightweight on the skin. If traditional foundation is preferred, we can use a setting spray, but it typically does not last as long before breaking down as opposed to airbrush. Pricing is the same for either type of foundation, as we do not have an upcharge for airbrush and it is included in all makeup packages.

Question 16

What type of makeup do you use?

Accepted Answer

We use only the highest quality makeup, like MAC, NARS, Pat McGrath, Dose of Color, Dior and products from a private Pro-only company.

Question 17

What is the maximum number of services that can be booked for an event and can contracted service amounts be changed at a later date?

Accepted Answer

We have a very large team of exclusively contracted artists and can handle extremely large events easily. We are known & trusted throughout the industry for our timely & skilled work on multi-day weddings, events and commercial services. The sky is the limit! Please Contact Us or Inquire Now (sent via Zola message or on our website) for more information on booking a large party of services.

Question 18

How many artists will be onsite on the event date?

Accepted Answer

The number of artists is assigned depending on the total number of services booked. We typically schedule one artist for every 7–8 services. If the booking is more than 7–8 hair/makeup services and the requested prep timeline is expedited or too tight to accomplish based on the time window, an additional artist may be needed in order to accommodate your booking. This is subject to availability, and an additional artist is a flat-rate of $300. Once booked, we will send out a Timeline & Prep Letter approximately 4-6 weeks prior to your event date, with the total number of artists and hours needed for your event.

Question 19

Will You Provide a Timeline for My Event?

Accepted Answer

Yes! Our client coordinator team will send out a Timeline & Prep Letter approximately 4-6 weeks prior to your event date. This will include the number of artists on your event as well as start time, completion time, prep location address, prep instructions and your final remaining balance. We are trusted & well known throughout the industry by planners, photographers and venues alike for our punctuality in staying on schedule. We often run early, and have our timing down to a science. Please understand time windows are not negotiable as we want each person paying for services to feel beautiful, comfortable and calm - not rushed.

Question 20

Do You Work with All Skin Tones/Hair Types?

Accepted Answer

ABSOLUTELY! We believe at our core that only a true makeup artist can work on all skin tones & types as well as all hair textures. We welcome everyone and will do our best to accommodate any specific needs and make each client feel beautiful and confident. Our diverse team of artists is trained regularly to ensure all artists are equipped with the skills to work on any skin tone, type or hair texture. If you have very curly hair, we may send different prep instructions or request more details to ensure we have enough time allotted for services. Please let our team know! :))

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