Question 1

How many times do we meet before the wedding?

Accepted Answer

We provide a minimum of 2 in our Basic Package an initial call/meeting. One meeting will focus on menus and headcount. One to go over final plans and needs prior to event date. We are open to calls and emails any other time to answer questions as you plan your big day.

Question 2

How far out do you recommend booking your services?

Accepted Answer

For summer and fall weddings, we recommend at least 4 months in advance. If you are less than that time, we can certainly work with you for any available accommodations.

Question 3

What is your service area?

Accepted Answer

We serve the Dallas-Fort Worth (DFW) and surrounding North Texas areas. Always looking to expand beyond that so let us know if we can possible accommodate outside of that area.

Question 4

Do you supply the alcohol or do we?

Accepted Answer

We are a "dry-hire" service which means the client provides the alcohol. This is very cost effective in that the client can control the spending on preferred brands. As part of our basic package, we will provide a comprehensive shopping list based on your guests and alcohol choices.

Question 5

How many bartenders will I need for my event?

Accepted Answer

1 certified and insured bartender for each 75 guest count is recommended to ensure that your service runs efficiently.

Question 6

Are you insured and certified?

Accepted Answer

Yes. We carry general liability as well as alcohol liability insurance. Our staff is carries state certifications for TABC and Food Handling.

Question 7

Can you create signature cocktails?

Accepted Answer

Yes. We will work with you on what signature drinks you wish to have for your special day. These can be your favorite recipes or choose one that we offer. Recommended to limit 2-3 signature drinks to ensure timely service to your guests.

Question 8

Do you offer non-alcoholic or mocktails options?

Accepted Answer

Yes. We will work with you on those options in our initial consultation. We have refreshing Mocktails, Artisan Lemonade Bar and Dirty Soda Bar options to ensure that all guests are included. This can be a standalone package or as an add-on to a cocktail package.

Question 9

What are your payment and cancellation policies?

Accepted Answer

We require a 50% deposit upon signing of the contract and the remainder 50% deposit within 30 days prior to the event date. Deposits are non-refundable. Cancellations can be made at any time but please remember that deposits are non-refundable regardless of cancellation. We would prefer to work with you on rescheduling any event that works for both parties should any issues arise.

Question 10

Do you handle setup, cleanup and trash?

Accepted Answer

Yes. We arrive early to setup the bar area, manage the bar area throughout, and clean and breakdown the bar area at the end of the event. All bar-related trash will be collected and disposed of at venue if area provided. If an area is not provided, client will need to make trash haul from venue arrangements.

Question 11

What happens if the event runs longer than the contracted time?

Accepted Answer

Just let us know as soon as possible to make accommodation. Additional hours (max 2) is billed at $200.

Question 12

How do you handle gratuity?

Accepted Answer

In our contract we require a minimum of $250 per bartender. This can be accomplished by using a "tip jar" or paid directly by the client. If the "tip jar" does not reach the $250 minimum per bartender, the difference is billed to the client via invoicing or cash. If the client prefers to not have a "tip jar", then the minimum $250 per bartender will be billed directly in the invoice to the client.

Whiskey & Copper Bartending Service

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