“From the moment we saw the outdoor ceremony space, we knew The Watermill made the top of our list. We got so many compliments from our guests on how beautiful the venue was and on how good the food was. In particular, the cocktail hour food got the most compliments.
The team was great to work with, though there were some miscommunications as we got passed along from person to person getting closer to our wedding. One person would say they had frames for our signature drinks sign so we didn't need to get any while the next person said they didn't supply that. We were also of the understanding that we wouldn't be seeing any other party when we arrived, but there was another group out on the patio when we went to do our first look. I found out after that there was another party that was supposed to have left, but they didn't yet. Still, the team made sure to usher everyone away so we could have our space for our first look and we didn't see anyone other than our own party for the rest of the night.
I have to give kudos to the team for stepping up when we had a medical emergency. Someone in my family needed medical attention during the reception (he was okay!) and even though my husband and most of his wedding party were medics, the staff was very attentive and made sure everyone was taken care of. Once we knew everyone was okay, Nick was very helpful in getting us back on track and getting us back in party mode. I appreciate him staying calm in that situation and making sure everything else kept running smoothly.
Elaine was amazing. Every time I turned around she was there asking if I needed anything to drink, making sure I had food and was a huge comfort. I've heard that most couples don't get to eat at their own weddings and we had the complete opposite experience. Between her and my day-of coordinator, I felt so taken care of and truly appreciated everything.
A DIY girl, I also made our centerpieces which did require some assembly. Shout out to the team for setting everything up the way I imagined and for helping us to have our nerdy wedding. I also appreciated that Nick got in on the fun with a Harry Potter tie clip to go with some of our centerpieces.
Overall it was a fantastic experience and I would highly recommend Watermill Caterers. I would just advise taking notes and staying on top of communication leading up to the big day.”