Lotus Ranch Wedding and Event Venue

Thank you for sharing your feedback. I’m sorry parts of your experience didn’t meet your expectations, and I want to clarify several details so future couples have a better understanding of what happened. We had multiple Zoom meetings discussing both logistics and alcohol options and pricing, and I explained several times that a full open bar would be quite costly. Your initial selections estimated around $5,000, and you were upset that you would not get the alcohol pricing at my cost. After reviewing the price, you chose to adjust your drink preferences. I lowered your liquor pricing from $6–$7 per drink to $5 to help reduce your total cost. On the wedding day, I also provided extra Jack Daniels, Crown Royal, and wine at the same discounted rate to ensure your guests were satisfied with the options available. The barn was fully prepared, equipped with two fans and a full built-in ventilation system. You rented additional fans, and I personally helped move them into the barn to increase airflow. My crew and I also spent over an hour assisting your DJ, who was feeling overwhelmed during setup, to make sure everything ran smoothly. My generator supplied continuous power all day and night for your tent lighting and DJ equipment without interruption. Cleanup required three 55-gallon bags of cans, cups, plates, and trash left on tables and scattered throughout the barn. What normally takes one hour took three hours due to the condition of the space—I did not charge you for the additional clean-up. Finally, FIFTEEN 120-inch SCUBA tablecloths that had only been used twice, were returned with multiple large stains that neither I nor a professional cleaner could remove, so the replacement cost was taken from the damage deposit. I care deeply about every couple’s experience at The Lotus Ranch and always aim to be fully transparent, supportive, and accommodating. I appreciate the opportunity to clarify these details and wish you both the very best moving forward.