Caravan Court Hotel

Thank you for taking the time to share your feedback. We’re thrilled to hear that Ignacio and your cocktail server provided such great service, and we’ll be sure they receive that recognition. I’m disappointed to hear about your interaction with a member of our management team. We expect our leaders to welcome guest feedback professionally and respectfully, even when the conversation may be difficult. I appreciate you bringing this to our attention, as it gives us an opportunity to address it directly with our team. We hope to have the opportunity to provide you with a much better overall experience on your next visit.

Thank you for sharing your feedback. I’m sorry to hear about your experience with our valet service. I understand you have already been in contact with our Valet Manager regarding the concerns with your son’s vehicle. I am following up with our team as well to make sure the matter has been appropriately addressed. The interaction you described and the frustration you experienced while waiting for your vehicle are also concerning and not reflective of the level of service we expect. We appreciate you bringing this to our attention.

Thank you so much for your thoughtful recommendation! It means a great deal, especially coming from a fellow hotelier. We're thrilled you enjoyed the unique character of our property, the cleanliness, and the service our team provided. Your kind words about our associates and the overall experience are truly appreciated, and we'll be sure to share your feedback with the team. We look forward to welcoming you back the next time you're in town!

Thank you for taking the time to share your feedback. We're so glad to hear you enjoyed the beauty of our hotel, but we're truly sorry that your departure was overshadowed by your valet experience. Waiting an hour while our team searched for your keys is not the level of service we strive to provide, and we understand how frustrating that must have been. Please accept our sincere apologies. We've been actively working with our valet team to improve our processes and ensure experiences like this do not happen again. Your feedback is invaluable as we continue to refine our operation. We appreciate you staying with us and hope you'll give us another opportunity to provide the seamless experience you should have received from start to finish.