Your Event, Your Way Catering & More LLC

We are disappointed to hear that this was your perception of your experience with our company, as we made numerous efforts throughout the planning process to accommodate your requests and work within your budget. Your original quote was provided more than a year prior to your wedding date. During that time, multiple additions and changes were requested after the agreed-upon deadline for modifications had passed, including increases in guest count and additional services. We explained that pricing adjustments were necessary due to both the expanded scope of services and increased market costs over time. Despite this, we worked extensively to negotiate pricing and reduce costs where possible. In fact, many of the updated charges were discounted significantly below standard pricing in an effort to keep your event within budget, even to the point that the event would have resulted in little to no profit for our company. Contrary to the statements made in this review, the scheduled call was not missed. Contact was made at the agreed-upon time of 6:00 PM. During our conversations, concerns regarding pricing were raised repeatedly by them, including discussions regarding what our company “should” be charging for services and additional guests. In an effort to avoid further dissatisfaction, we offered the option to mutually part ways and release you from the contract if you no longer felt confident moving forward. At that time, you declined and agreed to the revised and negotiated pricing structure. Approximately one week later, however, you chose to terminate the contract voluntarily. It is also important to clarify that any additional costs incurred after cancellation were the result of your decision to terminate the contract and secure replacement vendors on short notice. We were later blamed for those increased expenses, despite the fact that they were not caused by our company, but rather by the voluntary cancellation of services after revised pricing had already been discussed, negotiated, and accepted. Regarding the retainer fee, the signed contract clearly states that clients are responsible for fees, expenses, and business commitments incurred up to the date of cancellation. Significant planning, consultations, scheduling, administrative work, vendor coordination, and date reservation had already occurred. As is standard within the event industry, reserving your date required us to decline other potential bookings for that timeframe. At the time of cancellation, I also communicated that I was temporarily assisting family during a medical emergency involving my father-in-law being in critical condition. Despite this, I still responded and attempted to address your concerns professionally. Unfortunately, subsequent communications included threats to publicly damage both my personal reputation and business reputation if demands were not met. We always strive to provide exceptional service to every client and regret when expectations are not aligned. However, we stand by the professionalism of our business practices, our contractual agreements, and the extensive efforts made to accommodate your event. We wish you the very best moving forward.

Thank you so much for your incredibly kind words! It was truly an honor to be part of such a special day and to help bring your wedding vision to life. From the catering and desserts to the florals, décor, entertainment, and coordination, our entire team loved every moment of working with you both. We are so happy to hear that you and your guests enjoyed the food, especially the brisket, burnt ends, Marry Me Chicken, and all of the sides and desserts. Creating a menu and overall experience that guests will remember is always our goal, and hearing feedback like this means the world to us. Your wedding was absolutely beautiful, and we are grateful that you trusted us to handle so many important parts of your day. Thank you again for allowing Your Event Your Way Catering and More to be part of such an unforgettable celebration. We wish you both a lifetime filled with love, happiness, and wonderful memories together!