Your Event, Your Way Catering & More LLC

We are disappointed to hear that this was your perception of your experience with our company, as we made numerous efforts throughout the planning process to accommodate your requests and work within your budget. Your original quote was provided more than a year prior to your wedding date. During that time, multiple additions and changes were requested after the agreed-upon deadline for modifications had passed, including increases in guest count and additional services. We explained that pricing adjustments were necessary due to both the expanded scope of services and increased market costs over time. Despite this, we worked extensively to negotiate pricing and reduce costs where possible. In fact, many of the updated charges were discounted significantly below standard pricing in an effort to keep your event within budget, even to the point that the event would have resulted in little to no profit for our company. Contrary to the statements made in this review, the scheduled call was not missed. Contact was made at the agreed-upon time of 6:00 PM. During our conversations, concerns regarding pricing were raised repeatedly by them, including discussions regarding what our company “should” be charging for services and additional guests. In an effort to avoid further dissatisfaction, we offered the option to mutually part ways and release you from the contract if you no longer felt confident moving forward. At that time, you declined and agreed to the revised and negotiated pricing structure. Approximately one week later, however, you chose to terminate the contract voluntarily. It is also important to clarify that any additional costs incurred after cancellation were the result of your decision to terminate the contract and secure replacement vendors on short notice. We were later blamed for those increased expenses, despite the fact that they were not caused by our company, but rather by the voluntary cancellation of services after revised pricing had already been discussed, negotiated, and accepted. Regarding the retainer fee, the signed contract clearly states that clients are responsible for fees, expenses, and business commitments incurred up to the date of cancellation. Significant planning, consultations, scheduling, administrative work, vendor coordination, and date reservation had already occurred. As is standard within the event industry, reserving your date required us to decline other potential bookings for that timeframe. At the time of cancellation, I also communicated that I was temporarily assisting family during a medical emergency involving my father-in-law being in critical condition. Despite this, I still responded and attempted to address your concerns professionally. Unfortunately, subsequent communications included threats to publicly damage both my personal reputation and business reputation if demands were not met. We always strive to provide exceptional service to every client and regret when expectations are not aligned. However, we stand by the professionalism of our business practices, our contractual agreements, and the extensive efforts made to accommodate your event. We wish you the very best moving forward.

Thank you so much for your incredibly kind words! It was truly an honor to be part of such a special day and to help bring your wedding vision to life. From the catering and desserts to the florals, décor, entertainment, and coordination, our entire team loved every moment of working with you both. We are so happy to hear that you and your guests enjoyed the food, especially the brisket, burnt ends, Marry Me Chicken, and all of the sides and desserts. Creating a menu and overall experience that guests will remember is always our goal, and hearing feedback like this means the world to us. Your wedding was absolutely beautiful, and we are grateful that you trusted us to handle so many important parts of your day. Thank you again for allowing Your Event Your Way Catering and More to be part of such an unforgettable celebration. We wish you both a lifetime filled with love, happiness, and wonderful memories together!

Thank you for taking the time to share your feedback. We’re so glad you enjoyed the food, décor, and charcuterie display — Stacy and our team truly appreciated being part of your special day. We apologize for the delays and logistical challenges. Our team traveled 4.5 hours on I-95, faced heavy traffic, and managed several last-minute changes, including a new tent setup. The schedule also listed a cocktail hour at 5:00, preceding the ceremony at 5:30, which created some timing overlap. All cocktail hour food and drinks were ready by the requested 5:00 start time, and guests were enjoying appetizers and drinks at that time, so we’re unsure what you are referring to regarding them not being available. The team was not provided a required arrival time and it is stated on the paperwork that was provided that they could arrive at any time. Additionally, there was no water or prep area for the cake or food, and we were unaware that trash cans would not be available, as none had been requested. Lighting options were limited — we were given only one outlet for all lights, so we could not safely plug in additional lights for the tent or the extra lighting we brought without creating a fire hazard. The aisle runner was the one pictured by our supplier, and it differed from the photo because the chairs were not assembled beside the runner but at the dinner tables. Regarding the cake, Stacy usually prepares our cakes, but she was managing five weddings that weekend, so this one was outsourced. The requested design would normally require fondant for structural support, but buttercream icing was requested instead. Stacking heavier, dense cakes on top of moist cakes caused it to become lopsided during transport, and the custom request to cut and stack two halves further contributed to this. The cake did not have enough structural support due to the cutting of the layers. Without a prep area on-site, the cake could not be repaired before presentation. We’d also like to clarify that our staff always wears all black. While your review mentioned gym shorts, the team wore standard shorts — no gym attire was involved. The bartender was a female in all black, and the gentleman in a black button-up and cap was extra staff. Our staff wears formal attire only when specifically requested, which was not done in this case. We handled five weddings that same weekend without other complaints, but your feedback is invaluable and helps us improve. Please feel free to reach out directly, we would love the opportunity to speak with you personally and make this right.