Question 1

How early should we book your services?

Accepted Answer

Honestly, I recommend booking as soon as possible. I only book one event per day so my availability is limited. Most of my clients book several months in advance; many up to more than a year ahead. This is especially true for Saturday weddings and some of the more popular dates during the year.

Question 2

What are your deposit and payment policies?

Accepted Answer

I request a $500 retainer fee upon booking with the balance due two weeks prior to the event date. I accept most credit and debit cards, electronic payments, and even checks electronically.

Question 3

Do you use a written agreement?

Accepted Answer

Absolutely. When you book with me, I’ll provide you with an agreement that details what to expect for your event, and protects you from any unexpected issues.

Question 4

Are you insured?

Accepted Answer

Yes; I carry a $2,000,000 liability insurance policy and additional equipment damage insurance, which exceeds most venue requirements. I will be happy to send a copy of our policy to your venue if needed. Insurance not only protects you from any mishaps, but demonstrates the professionalism of the vendors you work with. Also, your venue may not allow uninsured vendors to enter their facility.

Question 5

Do you take requests?

Accepted Answer

I love to work with my clients to get an understanding of which genres and specific songs they prefer. I can also accept requests from your guests during the event if you like. I use my experience reading the crowd to determine the best way to incorporate requests that will enhance your event, with the end result being a great reception and many happy guests.

Question 6

Can I submit a “Do Not Play” list?

Accepted Answer

Yes – that may be the most important information you provide! Sometimes it’s easier to start with a “Do Not Play” list so you can get a better vision of what you are looking to hear during your event.

Question 7

Can I meet with you before booking?

Accepted Answer

Of course! In fact, we strongly suggest it. This gives me a chance for us to get to know you and for you to do the same. During our meeting, I’ll be honest and forthcoming in answering all of your questions so you can feel confident in what we can do for you. However, even without a personal visit you will still get the same great service and attention to detail you’d expect.

Question 8

Will you emcee during the event as well?

Accepted Answer

I will make announcements and introductions for all of the major segments of your event. Just like my music performance, announcements will be kept professional and classy, and the number of announcements will be minimal. If you’re looking someone more interactive – singing, performing routines and the like – I'm not the right person for you.

Question 9

Who will be the DJ at our event?

Accepted Answer

I personally perform at all events – no surprises. If there is ever an emergency or unforeseen circumstance that arises, I provide a complete backup plan to ensure you event will go on without a hitch.

Question 10

Can you provide music for our ceremony and/or cocktail hour?

Accepted Answer

Certainly! I provide both ceremony and cocktail hour music for many of my clients. Just like with your wedding reception, I’ll sit down with you to discuss your music preferences and come up with a detailed itinerary to cover all of your needs from start to finish.

Question 11

Do you play ethnic music at events?

Accepted Answer

I don’t specialize in one particular genre, but I have performed at Arabic, Jewish, Armenian, Polish, Portuguese, Russian, Italian and Latin weddings in the past. If you want to supply me with any particular songs, I’ll be happy to play them for you.

Question 12

What do you wear to an event?

Accepted Answer

I dress conservatively and will easily fit in with your guests – suit, neutral dress shirt and tie. Nothing flashy, nothing gaudy and nothing inappropriate.

Question 13

Do you have backup equipment?

Accepted Answer

I always bring backup equipment with us to each event, but thankfully I have never experienced a malfunction because I purchase and regularly maintain professional gear.

Question 14

How much time is required to set up?

Accepted Answer

I generally ask for a two-hour setup window for each event. More complex configurations (such as uplighting and multiple system setups) require additional setup time, and I’ll work with your venue to ensure we can make proper arrangements. There is no extra cost for our setup or breakdown time.

Question 15

Do you take any breaks?

Accepted Answer

I provide a full, non-stop entertainment service. I don’t pause to take a break, ever.

Question 16

Do you hang any signs or banners?

Accepted Answer

NEVER. No signs, no business cards, no company name displayed on the video screens. I am there to work for you, not promote my business. I prefer to let my performance be its own advertisement.

Question 17

How far do you travel?

Accepted Answer

I am available and love to travel anywhere. I can also accommodate destination weddings and events.

SOUNDBAR Entertainment

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About SOUNDBAR Entertainment

David Pellot

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