Ivy Hall Events

Really thought I'd love but let down.

I was overall happy with the wedding because of course it's supposed to be a joyous event. However I would be reluctant to refer them to a friend. The coordinator we were assigned to left the company a several months out from the wedding. We were assured that the new person taking over would take care of our needs. Flat out the ball was dropped. The coordination from that point was a disaster. We were never given a tasting even though it was built into the price. I asked multiple times. We finally were asked to come to the venue for another walk through to plan where things would go for both ceremony and reception and we would have a tasting at that meeting. Gave our availability. No response. Reached out again the next week with more availability and then they got back to us. Did not have a tasting. After that I was reaching out for over a week maybe 2 by phone and email about how many tables etc so that decor could adequately be planned. No response. I then started just contacting the venue and not the coordinator directly and was passed to someone else that said they would be taking over from there. I was then basically called and asked everything we were asked when we had last met with the coordinator at the venue (where we were wanting things etc). Clearly that meeting was pointless. This call was literally weeks before the wedding. Wedding day came and their venue set up workers were not on time and would not let my coordinator and helpers set up do to liability since their people WEREN'T THERE YET. This was all going on while I was getting ready off site so I was in the dark until I got there. There may have been other mishaps I'm forgetting during that set up but again I was not there. Of course I wasn't 100% happy with the food. UGH. Most of it was great however if we had a tasting I definitely would've axed 2 of the items. Specifically the chicken and waffles. Waffle was eggo quality. We booked a year out so this can not be an issue of time.