Question 1

How far in advance should we book?

Accepted Answer

We recommend booking at least 4–6 months in advance to secure your date — especially for spring and fall weddings. However, if your date is sooner, reach out! We may still be available.

Question 2

What areas do you serve?

Accepted Answer

We’re based in East Texas and serve Longview, Tyler, Marshall, and surrounding areas. Travel outside that region is available — just ask for a custom quote.

Question 3

Do you offer payment plans?

Accepted Answer

Yes — we offer interest-free payment plans to make booking easier. A $99 retainer secures your date, and the balance is due 30 days before the event.

Question 4

Do you offer customizations?

Accepted Answer

Yes! From overlays with your names and date to custom start screens, themed signage, and even backdrops — we personalize your experience to match your wedding aesthetic.

Question 5

Can we rent more than one experience?

Accepted Answer

Absolutely! Many couples pair the photo booth with an audio guest book or add the disco ball backdrop. We’ll help you create a cohesive package that fits your style and space.

Question 6

How much space do you need?

Accepted Answer

Most of our booths fit beautifully in an 8x8 ft area — just enough room to look amazing without overwhelming your space. If you're booking the 360 booth, we’ll need about 10x10 ft. Don’t worry — we’ll coordinate with your venue to make sure everything fits perfectly and runs smoothly.

Question 7

Can we use the booth outdoors?

Accepted Answer

Yes — with the right setup! Outdoor booths must be placed under full cover (like a tent with walls), on a solid, level surface (no grass), and near a power source. This helps us keep everything safe, secure, and looking flawless for your guests and photos. We'll coordinate with your venue to make sure it’s a perfect fit.

Question 8

Do you stay on-site during the event?

Accepted Answer

Yes — all full-service photo booth packages include a professional attendant to ensure a seamless experience and assist guests throughout your event.

Question 9

How long does setup take?

Accepted Answer

We typically arrive 60–90 minutes before start time to ensure everything is perfectly staged and tested before your guests arrive.

Question 10

Are prints included?

Accepted Answer

Our Keepsake, Signature, and Editorial Collections include printed keepsakes. Our Digital and 360 Collections focus on instant sharing. Each package clearly outlines whether prints are included.

Question 11

Do you provide props?

Accepted Answer

Yes — depending on the collection, we offer curated props or themed enhancements. We focus on elegant, stylish additions that complement your wedding look.

Question 12

Can guests take unlimited photos or videos?

Accepted Answer

Yes! All of our experiences include unlimited sessions during the rental time — whether it’s photos, GIFs, boomerangs, or voice messages.

Question 13

How does the Audio Guest Book work?

Accepted Answer

Think of it like a vintage voicemail — but way more meaningful. Your guests pick up the phone, hear your custom greeting, and leave a heartfelt message filled with love, laughter, or advice. After the event, you'll receive all the recordings digitally so you can listen back anytime.

Question 14

Is the Disco Ball Backdrop a photo booth?

Accepted Answer

Nope — it’s not a booth, but it is a showstopper. Our 7x8 ft Disco Ball Backdrop is a standalone photo moment, designed to sparkle in your space and give guests the perfect place to strike a pose. It pairs beautifully with a photographer or one of our digital booths!

Question 15

Will we get the digital files after the event?

Accepted Answer

Yes! Every collection includes a digital gallery where you can view, download, and share all your photos, videos, or voice messages. Your gallery will remain active for 90 days, giving you plenty of time to enjoy, save, and share your memories.

Question 16

Do you offer bilingual or Spanish support?

Accepted Answer

¡Sí, claro! We’re happy to offer full support in Spanish — from booth instructions and custom greetings to communication before your big day. Just let us know your preference, and we’ll make sure everything feels comfortable and personal for you and your guests.

Gala Boss Premier Photo Booth

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