Question 1

Why shouldn’t I just use an iPod at my wedding?

Accepted Answer

Let’s be honest, we’ve all seen that couple who has done it and regretted that route. Don’t let that happen to you. Why take the risk?

Question 2

How quickly do I need to reserve your services?

Accepted Answer

>It’s up to you but we book 1-2 years in advance. While we can not guarantee your date unless you have a signed contract and deposit. Many of our client’s reserve us 1-2 years in advance. Sometimes things come up and we understand and are empathetic about life changes. All you have to do is communicate your needs and as long as they are reasonable then plan on it.

Question 3

What are the payment terms?

Accepted Answer

>Small deposit and then your expectations. We take a small deposit of $50 to reserve your date with a signed electronic contract. The balance is usually paid prior to the event date. However, everyone has different needs so all you have to do is ask or communicate what works best for you. We’ve even done payment plans for many of our clients.

Question 4

Will you share time with our Band?

Accepted Answer

>That’s pretty fun! Let’s do this. We’ve worked with many bands. Spicy Tie Band is our favorite. Check ‘em out and tell them DJ Magic Entertainment – Matt Long sent you. We will also give you a reduced price when we split time with them. We’re happy to be your event coordinator and emcee throughout this process too.

Question 5

How much do you cost?

Accepted Answer

>We customize each package to every client. Instead of listing our every single little detail we offer just know we have many capabilities that many others don’t offer. Plain and simple if we don’t offer it you don’t need it. We’ll even customize a package to exceed your dreams. Just ask. Want to learn more? visit our web site: www.DiscJockeyMagic.com

Question 6

How many events do you do each year?

Accepted Answer

>We easily perform at over 250 weddings and events. We DJ, emcee, coordinate, video, photo and provide ice sculptures at over 250 events per year. We’re passionate about our customers and the word of mouth referrals keep coming.

Question 7

How long has your DJ company been around?

Accepted Answer

>More than 50 years combined. We first started the business in Chicago over 30 years ago. We still have a branch in the Rockford area and also other branches in Des Moines, Iowa; Minneapolis, Minnesota and also in Milwaukee, WI. All of our entertainers at DJ Magic Entertainment combined have over 50 years + experience performing at weddings and corporate events.

Question 8

How do you know what music to play?

Accepted Answer

>Expectations and using our exclusive online software. No event is the same. Successful events include a structured playlist (big or small showing your music tastes and style) and then integrating your guest’s requests to keep your floor packed. This is not a science but a true art.

Question 9

Do you use a contract?

Accepted Answer

>Not usually. We’re hired regularly in Wisconsin, Illinois, Iowa and Minnesota. Sometimes we ask for hotel accommodations and this would be discussed up front before you sign our contract.

Question 10

Do you carry insurance?

Accepted Answer

>Multi-Million Dollar Policies to be exact. Plus workers comp and a whole bunch more. Most DON’T. Our company has multiple insurance policies. Most companies in town are carrying liability insurance. It’s provided through a professional organization. We’ve taken our insurance approach past liability and we insure all of our people with commercial insurance.

Question 11

Can you cover our ceremony too?

Accepted Answer

>This is getting to be a normal thing. Plus we’d even officiate it for you! Sometimes our clients have events where they need help with providing mics and sound equipment for their ceremony. This is something we are able to accommodate you for on your special day. Need an officiant too? Yes, we do that too.

Question 12

Can we see you perform?

Accepted Answer

Our entertainers and emcees are out and about a lot. Your event is a private event. We pledge to not invite anyone.

Question 13

Can we bring our own music?

Accepted Answer

>Yes, your music is important. I’d bet that we already have it though! It’s very seldom we don’t have a preferred song. For example, sometimes we work with client’s who have cultural music preferences that are not available online or in our collections. In those cases we only require that if we play non-owned music that it be legally purchased or recorded and available at high quality formats.

Question 14

Will you play requests?

Accepted Answer

>We are 100% focused on exceeding your playlist and guest request expectations. We are really great at our work. It’s our passion. Plus we only want what’s best for you and your guests. We provide you a private area within our one-of-a-kind event planning software (GigCentric) that allows you to plan out your Must Play, Play If Time and Do Not Playlists.

Question 15

Do you have back-up entertainers?

Accepted Answer

>This is so important. Yes, and they are certified and qualified. It’s good to plan and ask questions up front. This is a very important question. Not only do we have back-up entertainers, we sometimes cover for many of our competitor events because they have inadequately planned their days. We’ve never had to use a back-up entertainer at our company in 25 years.

Question 16

Do you have uplighting?

Accepted Answer

>Great question. Believe it or not it’s also FREE! We believe it providing you the best packages available and making them attainable for those who want a memorable day and night. We have a “No Nickel and Diming” policy. You can rest assured that you will have at least 12-15 uplights at your event. Sometimes more if you ask nicely!

Question 17

Is lighting included in the price?

Accepted Answer

>Of course. Can you imagine if it wasn’t? That’s like buying a car without tires! We provide you elegant quality one-of-a kind dance floor lighting. Not the kind that looks cheap that most companies have in our area. Our lighting is custom commercially made and certified. We guarantee that your photographer and/or videographer will love it .

Question 18

How does your planning process work?

Accepted Answer

>You reach us, we set-up a time to meet in-person or online. It takes at a minimum of 5 minutes. Some of our more discerning clients want to know who they are working with before reserving our services. In most cases our customers reserve their date, pay a small deposit and then meet with their Entertainer | Emcee | Event Coordinator.

Question 19

What can we expect for customer service?

Accepted Answer

>The absolute best customer service money can buy. Need we say more? Actually, yes! We have a full-time person who answers our calls, texts, emails and online messages. We have proprietary technology that will clearly differentiate our customer service. We also believe in providing you with people who have an “Attitude of Service” throughout the planning process and event.

Question 20

WE LIKE YOU, so what’s next?

Accepted Answer

>Message Us, Call Us, Text Us, Email Us. Whatever it takes! We are at your beckon call! It’s what makes us different. We’re a full-time professional company.

Dj Magic Entertainment

About Dj Magic Entertainment