Does Zola offer free returns?

Yes! We're proud to offer free returns on most orders. If you're returning a gift you received from someone else, we’ll refund you in the form of Zola store credit. If you’re returning an item you purchased yourself, we’ll refund your original form of payment. You can learn more about our return policy here.

Most items can be returned for free within 90 days, but for certain items, the return policy varies and may be shorter than 90 days due to the nature of these items. We encourage you to review our Return Policy and to check the “Shipping & Returns” section on the item’s product description page (see screenshot below). All items will have a corresponding return policy listed on their page, and any items that are final sale will be listed here as well.

shipping_and_return_policy.png

You can start a return here or contact us- we'd be glad to help!


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