Web Accessibility
Find gifts, vendors, couples...
Log in
Get started
Wedding websites
Wedding venues
Vendors
Registry
Invites and paper
Guest list
Budget
Boutique
Albums
Mobile app
Team-Z advisors
Expert Advice
Inspiration
Honeymoons
FAQs
Contact us
Find a couple
Zola Baby
Zola Home
Zola for vendors
Zola Baby
Zola Home
Zola for vendors
Plan your wedding
Expert advice
Find a couple
Log in
Get started
FAQs
/
For wedding guests
/
Checkout Process
Do you offer gift wrapping on Zola items?
To be eco-friendly, we don't offer gift wrapping.
Questions in this section
Which currency will I be billed in?
Can I use Venmo as a form of payment at checkout?
Is my personal information secure?
Is my credit card information secure?
Will I receive a tracking number for my order?
I am checking out and see the option to “Email the couple on a later date.” What is this?
I tried to check out but was redirected to another website. Why did this happen?
Can I include a note to the couple with my gift?
I’m contributing to a cash or honeymoon fund for a couple. Is there a handling fee?
Do you offer gift wrapping on Zola items?
I need to change the surprise gift date on an order I placed, what do I do?
I have a charge from Zola that I don't recognize - how can I get help with this?
My order didn't go through but I still see a pending charge on my credit card statement, what do I do?
Questions in this section
Which currency will I be billed in?
Can I use Venmo as a form of payment at checkout?
Is my personal information secure?
Is my credit card information secure?
Will I receive a tracking number for my order?
I am checking out and see the option to “Email the couple on a later date.” What is this?
I tried to check out but was redirected to another website. Why did this happen?
Can I include a note to the couple with my gift?
I’m contributing to a cash or honeymoon fund for a couple. Is there a handling fee?
Do you offer gift wrapping on Zola items?
I need to change the surprise gift date on an order I placed, what do I do?
I have a charge from Zola that I don't recognize - how can I get help with this?
My order didn't go through but I still see a pending charge on my credit card statement, what do I do?