Darby Doll Photography LLC

Elisabeth & Justin, I’m genuinely sorry that you feel disappointed, as my goal is always for couples to walk away feeling happy with their memories. That said, I do want to clarify a few important points for those reading. Your wedding was fully photographed as contracted, edited, and delivered early in high-resolution format, with full download access. Every image in the gallery was edited using my standard professional workflow. I also took time to consult with multiple professional colleagues regarding your gallery, all of whom agreed the work meets industry standards for wedding photography, I consulted other professionals for their opinions on the photos as well to get other viewpoints on whether the work was professional quality and industry standard. I stand by the photos taken which can be seen on my Instagram publicly, and have quite a bit of likes so it seems like others really liked the photos. All of your couples photos, wedding party family photos were posed, I do not pose people while they're getting ready or during the ceremony this is standard. Just to clarify we also only had 3 hours of working together ( this is the time you selected, I strongly suggested 4 hours at minimum), over an hour was spent getting ready as the wedding was running behind. Your ceremony took place outdoors on a mountaintop in full midday sun, which naturally creates strong light and shadows that cannot be fully softened or recreated in post-production. These conditions are environmental and not the result of inattention or lack of care. After receiving your feedback, I engaged respectfully and offered a goodwill accommodation despite my clearly stated no-refund policy. Unfortunately, we were unable to agree on a resolution. I understand weddings are deeply emotional, and I wish you both nothing but the best moving forward. Future couples are always welcome to reach out directly with any questions about my process, portfolio, or policies. — Darby Sadler Darby Doll Photography