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Shipping and Return Policies
Shipping and Return Policies
Does Zola offer free shipping?
Does Zola offer expedited shipping?
Does Zola offer free returns?
How do I return a gift I purchased?
I added a gift from a registry to my cart, but I don’t see an option to ship it to myself. Why?
Can I ship anything I buy from zola.com to any address? What are your shipping policies?
Do you ship to Alaska and Hawaii?
Do you ship internationally?
I received furniture and built it, but it’s not right - can I return it?
I received my order but I got the wrong item - what do I do?
I ordered a gift for a shower or wedding and it won't get here in time, can I request a gift voucher?
My tracking number says my order was returned to sender, what do I do?
My order is being shipped to the wrong address, what do I do?
Why can't the item or gift I want ship to California?
I want to cancel an order I placed, how can I do that?
I requested my order to be canceled, but it shipped anyway - what do I do now?
I placed an order with an incorrect billing address, what do I do?
I have multiple return labels for items I want to send back, can I combine them all into one box?
I requested a return but I haven't received my label yet - where is it?
I got a notification about a refund, but that credit card is closed now - what do I do?