Why am I getting an error when uploading photos to my Wedding Website?

Chances are, the file isn't the right size! Any photos uploaded to your wedding website must be a minimum of 800 x 800 pixels, and a maximum upload size of 20MB, so if your image is larger than that, try resizing and re-uploading.

Not sure how to resize a photo? Here are a couple of options:

  1. Try searching online for "photo resizers" for free resizing tools that are easy to use (we like photoresizer.com)
  2. If you have an Apple computer, you can follow these steps:
    • Open your image in Preview
    • Click on the "Tools" drop down menu
    • Scroll down to "Adjust Size"
    • Adjust the size of the photo until it is smaller than 5MB
    • Save the photo as a new file (don't lose your beautiful hi-resolution version!)
    • Reupload to your Zola wedding website

However you choose to resize your image, we recommend saving as a .PNG—it helps maintain the original quality of the image better than a .JPG.

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