Garden Tuscana Reception Hall

Pros and Cons

My fiancé and I got married here. Overall, we do recommend it. The Positives: Venue - Beautiful venue, guests loved the garden and took lots of their own photos in the gazebo. Food - We went with Santis. Everyone was complimenting how good the food was (chicken rollatini, rice pilaf, green beans). Cake - Lots of compliments on the cake from Sugar Lips. We went with white chocolate with raspberry filling. DJ - The DJ company was good to work with overall and accommodating. He did a good job with MCing and coordinating with the band although I wish more American music was played but that may have been on us for how we did the timeline and dance segments. We were also jamming out to some house music then there was a bad transition into reggae that led to people leaving the dance floor. I had to quickly ask for a song change. The Photo Booth through the DJ was a treat, everyone had fun and I love how we got the link to all photos. Bartenders, waiters, security - Everyone raved about how amazing the bartenders and waitstaff were. The head waiter really took charge in making sure everything was good, she did more coordinating than the actual coordinators it felt like. Security guards were beyond accommodating and helpful. Email communication - Was on point and really good leading up to the big day. Never felt like a burden emailing with any questions I had. However, did receive some inconsistent info a few times. Price - Affordable The Negatives: Rehearsal and day-of coordination - The coordinators are way too timid to know how to direct and seemed clueless throughout the in-person experience. During the rehearsal my fiancé and MOH had to take charge in directing everyone where to stand because the coordinator was extremely timid/soft spoken and did not explain to us clearly what we needed to do. We were told to fill out a piece of paper with the bridal party's names then the coordinator left and were waiting so long that my fiancé had to go grab her so we could start the rehearsal. During the day of our wedding, the coordinator(s) were completely absent. We did not see them at all except for right before the ceremony. There was a delay in people getting to the venue and people were entering the venue, my bridesmaids had to tell them to leave and lock the doors themselves so people did not come into the venue... Not sure where the coordinators were? Before the grand entrance, my dad had to knock on the office door for them to come out so we could start. It felt like we had to take charge and coordinate ourselves. If you're a coordinator, you should be on the floor ensuring everything is going right and on schedule, not hiding away for us to look for you if we need something or something goes wrong. I also walked out with my veil folded which upsets me regarding photos and videos. The coordinator should have known to help me with it prior to walking down the aisle. The ring bearer and flower girls also did not know where to go because they did not go over it with us during the rehearsal as we kind of had to direct the rehearsal ourselves. Appetizers - We heard they were good and beautiful, but we were told the table would be refilled if the food was eaten and I do not believe it was so we did not get to enjoy it. Decorations - The chair sashes were supposed to be placed across the tables as runners for two centerpiece designs we had chosen in the place of chair sashes which made the tables all ivory and plain-looking.