Why am I getting error messages in the app?

There are a few reasons why the app may be giving you an error message. Use this article to help you troubleshoot!

Sometimes this happens when we have a ton of great new updates - once you update to the new version of the app, you should be good to go. If you're still having trouble after that, we find that uninstalling and reinstalling the app can help, too.

Is the error happening when trying to upload a photo? Your file size may not be correct, check out this article for more tips.

Getting an error when you try to update an item on your registry that's linked from another store registry? You'll want to make those edits on the external registry first, then the item will update on our end after your next sync.

If you're still not sure what's causing the error please reach out to our support team for more help!

Questions in this section

Questions in this section