FAQs

Question

Where is the wedding ceremony?

Answer

Oceanside Gardens

Question

What do I need prior to arriving in Jamaica?

Answer

Travel Authorization document Negative COVID test within 3 days of travel dates. Valid passport Book flight and hotel & send flight details via email or call 1-800-COUPLES to secure your spot on the airport shuttle

Question

What is the latest date to RSVP?

Answer

12/1/2021

Question

How do I make arrangements for the airport shuttle to transport me to the hotel?

Answer

Send flight details either by emailing crres@couples.com or by calling 1 800 COUPLES no later than 7 days prior to your arrival date.

Question

How will I get from the airport to the hotel?

Answer

Hotel offers free round trip shuttles to & from the airport located on the ground level of the airport follow signage.

Question

Which airport should I fly into?

Answer

To get to our adult resorts in Jamaica, fly direct To Jamaica’s Montego Bay Sangster International Airport (MBJ). From the airport, Couples Resorts provides complimentary transportation to the either Negril or Ocho Rios

Question

Can I use a home test kit as proof of my negative COVID results?

Answer

No, HomeKits results will not be accept.

Question

Will I be tested for covid prior to existing Jamaica?

Answer

Yes, The U.S. will require all international travelers to show proof of a negative COVID-19 test prior to entering the U.S. Couples Resorts will provide rapid antigen testing to our guests* free of charge, with little to no interruption to their stay. Testing will be conducted on property by a contracted medical provider within three days of departure. Results will be available via email within 24 hours.

Question

How will my COVID test be scheduled prior to leaving Jamaica?

Answer

Both antigen and PCR tests for appropriate travelers will be scheduled during check-in at the resort. Guests will be responsible for arriving during the testing window provided. If missed, guests will have to reschedule or make their own arrangements. If a guest claims a false-positive result, they can immediately retest at their own expense.

Question

What happens if I test positive prior to leaving Jamaica?

Answer

Guests who test positive will be quarantined in a complimentary room for up to 14 days. If additional rooms are necessary, a separate room will be available at a deeply discounted rate. Current terms and conditions are valid until the Jamaican government directs otherwise. This may change without notice based on the direction and requirements of the CDC and DOT.

Question

WILL WE BE REQUIRED TO QUARANTINE ON ARRIVAL?

Answer

No, you are not required to quarantine upon arrival.