FAQs
Question
What is included in my stay?
Answer
We want you to feel completely taken care of during your stay, so everything below is already included in your room rate: All meals, snacks, and water Alcoholic beverages 24-hour room service Transportation to and from the airport Access to all Xcaret Parks, including: Park admission Roundtrip transportation Food and drinks inside the parks (with a few small exceptions) At the resort itself, you’ll also have full access to: A variety of restaurants with different cuisines Pools to relax and unwind Kayaking and other water activities Daily entertainment and things to do on your own time The Parks: Xcaret – Cultural experiences, underground rivers, and natural pools Xel-Há – Snorkeling, lazy rivers, and cenotes in an all-natural setting Xplor – Zip-lines, amphibious vehicles, and underground adventures Xplor Fuego – The nighttime version of Xplor, under the stars Xoximilco – A lively Mexican party on a floating trajinera boat Xenses – Sensory experiences and optical illusions Xenotes – A guided tour through four unique cenotes We’re so excited to share this experience with you—it’s going to be a fun, relaxing, and unforgettable time together.
Question
Do I need to book transportation?
Answer
No, transportation is included in your room block booking to and from the airport
Question
Can I bring my kids?
Answer
While the resort is kid-friendly, the wedding day will be adults only for the ceremony and reception. For the other events during your stay, kids will be welcome.
Question
Will Roxy make an appearance?
Answer
You'll have to wait and see!