Carla and John met in August of 2018, when John was brought on by Carla's contractor to help convert a closet in Carla's Victorian home into a master bath. While the wall was still open under the newly installed Pullman sink, Carla accidentally swept her cell phone into the gap while cleaning up after installing tile. She first tried to extricate it using kitchen tongs, but succeeded only in dropping it further into the framing. With the phone continuing to ring and light up the wall for several days, Carla finally reached out to her contractor for help, but he referred her to John, who was in the immediate area. Carla texted him from her tablet and offered him dinner in exchange for his assistance. John arrived that night with his doctor's bag of tools, took all of three minutes to rescue the phone, and during a meal of spaghetti, wine, and six hours of sparkling conversation, a connection was made. The rest, as they say, is history. John now uses that same bathroom to shower every day.