FAQs

Question

Contact Details

Answer

Feel free to get in touch with any questions, objections, suggestions: Kate's Mobile: 0430 100 699 Leigh's Mobile: 0422 904 906 Email: duuerr@gmail.com Help Desk: https://duuerr.atlassian.net/servicedesk/customer/portal/2

Question

Wait ... did you just say you have a Help Desk if my question isn't answered here?

Answer

Why yes we do have a Help Desk for our wedding!! Ask any question, and you will receive a response in accordance to our SLAs: https://duuerr.atlassian.net/servicedesk/customer/portal/2

Question

What's your COVID plan?

Answer

Cross our fingers and toes!! No, we will be watching daily cases across the states in the weeks leading up. If it looks like an outbreak is imminent and borders will likely be closed, we know these generally last for at last (4) weeks, and we will pull the pin and re-schedule again. We will keep the COVID banner on this site with a GO / NO GO status and also contact you if we do need to postpone.

Question

What is the wedding dress code?

Answer

Fancy garden party!!! What does this mean? - Fancy | We haven't had many opportunities to wear our fancy clothes this past year, so pull your dresses and suits out of the cupboard - Garden | We will be outdoors on the grass all day/evening, so think twice about those stilettos, and think about a jacket/coat for later on - Party | It's not a ball, or black tie, but it's still a party!!! Make an effort.

Question

Where is your registry?

Answer

Lovely of you to think about that, but in all honesty (and without being sappy and shit) making the time and effort to come to Coffs Harbour for a few days and to celebrate with is your present to us. We have been living together now for over (8) years, and we have everything we need .... except for more animals ..... Kate, give the keyboard back right now!! This also extends to a wishing well, it's a big investment to travel to Coffs Harbour and spend the weekend with us, and your presence is your present to us.

Question

Where & when does the coach leave from?

Answer

The coach will leave from Park Beach Plaza (253 Pacific Hwy, Coffs Harbour) at 1:30pm. The bus will pull up in the Bus Parking area, which is opposite the under-cover car park, just back from the Australia Post office. Please be there 10min prior to make sure you don't miss the bus!! And more importantly arrive slightly before the ceremony in time to grab a drink from the bar. If you are running late/cannot find location, please contact Claire | 0401 968 378 who is kindly our point of contact to make sure you get on the bus. For a google-maps visual + taxi information, check out: - https://www.zola.com/wedding/kateandleigh2021/photo - https://bit.ly/3xsVOxU

Question

Do I have to take the coach out, or can I drive out to the venue?

Answer

Of course!! Feel free to make your own way out to the venue. There is plenty of parking onsite.

Question

I have a food allergy, can I make a special request?

Answer

Yes, please use the 'Help Desk' to raise any food allergies you would like us to know about, and we work this into our menu for the afternoon/evening (https://duuerr.atlassian.net/servicedesk/customer/portals)