COVID-19 & other FAQs

Question

What steps are being taken to ensure safety during these times of uncertainty?

Answer

The health and safety of our guests is our top priority. Here are some of the things that we and our venue are doing to keep everyone safe! Air purification: Terrain has invested in ActivePure Technology, the air purifiying system that eliminated harmful contaminants in the air and on surfaces while also reducing exposure to common bacteria and viruses and their effects on health and wellness. Air Filtration: The system uses the highest quality MERV filters, keeping the air as clean as possible from airborne particles. Sanitation: Terrain is committed to meeting and exceeding all CDC sanitation guidelines, including the use of hand sanitizing stations at the entrance of the venue. Doors will also be propped open to eliminate high touch surfaces and promote air flow. Staff health and safety: Employees must routinely wash hands and take part in temperature checks. All staff will wear vinyl gloves and masks.

Question

Will social distancing be implemented?

Answer

We will be working with Terrain to utilize floor plans that optimize distance between tables. During cocktail hour, which is indoor/outdoor, additional high tops will be available to reduce guest crowding.

Question

How will service be altered to reflect current guidelines?

Answer

Both food and bar service will be altered in ways designed to reduce lines, and minimize the need for guests to be touching the same surfaces. For example, hors d'oeuvres and dessert stations may be passed instead, and servers will pass additional beverages to avoid queuing at the bar.

Question

Will masks be required?

Answer

While staff will be masked, guests will not be required to wear masks within the private event space. Masks and gloves will be available upon request! Masks ARE required in Terrain's cafe and retail area, so if you arrive early and wish to browse, you will need a mask!

Question

What if I RSVP yes, but don't feel well when the wedding approaches?

Answer

While we want all of our friends and family to be there when we say "I do!", we do ask that, should you develop symptoms such as cough, fever, or other respiratory problems, you stay home and get well!

Question

How do the latest gathering guidelines effect the wedding? Are we still on?

Answer

As you may know, on Wednesday, July 15th, Governor Wolf announced additional restrictions on gatherings, limiting indoor events to 25 people. We are currently working with Terrain on an all-outdoor option so that we can go forward as planned while staying in the parameters of the latest order!