FAQs
Question
Questions?
Answer
Please text (or call) Maranatha Taylor, our wedding planner and she will help with everything you need. Phone: 214-536-3083
Question
Transportation?
Answer
Transportation from PVR (Puerto Vallarta International Airport) You have three options: 1. Resort Transportation (Amstar) The resort partners with Amstar for private transportation. Rates are per vehicle (not per person) and may change without notice. Private Van (per vehicle) • 1–6 passengers: One-way $97.50 | Round-trip $195 • 7–10 passengers: One-way $225 | Round-trip $450 Luxury Private Transfer (per vehicle) • 1–5 passengers: One-way $170.50 | Round-trip $341 To book, please email: transport.hyatt_ziva_pto_vallarta@playaresorts.com 2. Uber Uber is available in Puerto Vallarta. Pickup tip: For the smoothest pickup, request your Uber after crossing the pedestrian bridge (Puente Peatonal) over Hwy 200. Once you’re across, you’ll be near Tacón de Marlin and Don Taco — that’s the side you want to order your Uber from Pedestrian bridge location (Google Maps): https://maps.app.goo.gl/43wrGdMvq2fxzStN8 3. Taxi Taxis are readily available right outside the airport. Heads-up: As you exit the terminal, you’ll likely be bombarded with taxi and ride offers — totally normal. Don’t feel pressured to jump into the first option you hear. If you’re taking a taxi, confirm the fare before you get in
Question
Hotel info?
Answer
Please copy and paste this website to access all hotel information: https://hzpv.resortsbyhyatt.com/#/property-hub
Question
Packing?
Answer
What to Pack (Highly Recommended!) • YOUR PASSPORT!! (Driver’s license, extra cash) • Refillable water bottle (especially helpful for all-inclusive drinks!) • Extra sunscreen (the sun is strong!) • Sunglasses / hats • Comfortable walking shoes & sandals • Personal medications (pharmacies can be limited) • Phone chargers or battery packs • A light layer for evening breezes • For families: pack-and-plays are available to request from the resort
Question
Photography?
Answer
You'll have plenty of options to take pictures throughout the weekend, and we'd love for you to post and tag us! We kindly ask that during ceremony, please be aware of the photographer to keep your phone out of the shot. A photo booth and disposable cameras will also be available during the ceremony.
Question
Attire?
Answer
For the welcome party, the vibe is resort casual meets cocktail—light, festive, and relaxed, while still looking chic. Sundresses, jumpsuits, or breezy button-downs with slacks all fit the mood. Wedding colors are tropical - hot pink, orange, fuchsia, and greens. We’d love for everyone to feel comfortable while still dressing up to celebrate! In short: dress to celebrate, but don’t stress—we want you to feel like the best version of yourself all weekend.