Flight
Our wedding planners will be organizing the transportation to and from the Hacienda. Please email both your outbound and return flight itinerary (airline, flight number, arrival time) to our wedding planners at services@champagne-events.com.mx and they will provide you with the appropriate details regarding pick up time and location at the Mexico City airport (MEX) and departure time from the hacienda for your trip back. IMPORTANT NOTE: Please schedule your flights in and out of MEX. in Mexico City! Santa Lucia (NLU) is a new airport that opened in 2022 but is located 1 hour North of the city and is 1 hour further away from the venue. There will be no organized transport scheduled from there.
Hotel
YOU MUST EMAIL OR CALL THE HOTEL TO RESERVE, AS WE HAVE BLOCKED THE ROOMS IT WILL SAY THERE IS NO AVAILABILITY ONLINE. IF YOU DON'T SPEAK SPANISH, IT'S BEST TO EMAIL INSTEAD OF CALL. Inform them it’s for the Clark/Smith Wedding Room Rates (IT IS IN PESOS!): https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:1cfac46a-c966-415c-bcbb-cb8d32f61a6c Email: reservashvh@haciendavistahermosa.com.mx NOTE: they will ask for a credit card when you email - THIS IS NORMAL AND NOT A SCAM. If you are not comfortable with that, you can message the Hacienda via. WhatsApp (secured - I promise) at +52-55-6459-2751 to send card information. As a last resort, you can message our planners at services@champagne-events.com.mx and they will call you to collect the information. CASH/PESOS: There is no ATM on site. We suggest you have 700 pesos (approx. $50 USD) on hand to cover tips for the bellboy, maid and pressing clothes. SUGGESTED TIPS: Bellhop ($2.50 (50 pesos) for bags) and housekeeper ($5 (100 pesos) per day for a double). Tips for bar and restaurant are appreciated at 10%. If you pay for your food/drink with a credit card, let your waiter know to add the tip BEFORE he runs your credit card. Check-in 3:00pm; Checkout 1:00pm. If you require an earlier check-in, let our wedding planners know and they make a special request with the hotel. Recommendation: When you check in, you will be asked if you want to open a VOUCHER on your credit card. We recommend doing 3,000 pesos/person. This gives you the convenience of charging items directly to your room during your stay. When you purchase food/drink, your waiter will bring you the bill and you just need to sign, add your room number and write in your tip amount. When you check out, you will be presented with copies of the receipts that were billed directly to your room.
Travel Note
It is an 1 hour and 45-minute drive from the airport (MEX in Mexico City) to the Hacienda. Option 1) Shuttle: $50USD/person one way. (this will be organized by our Wedding Planners) Option 2) Private Car: If you would prefer to have a private car (or have a very late arrival time) our Wedding Planners will schedule a dependable, trustworthy private car for you. $175USD for the car. Option 3) Ubers and cabs are available from the airport to the Hacienda and are $135USD+ but can be very unreliable. Note: Ubers are NOT available from the Hacienda back to the airport and cabs are EXTREMELY LIMITED from the Hacienda back to the airport. -- we do not recommend this!
Travel Note
If you have questions or need assistance please email our amazing planners, Mariluz and Steve! Email: services@champagne-events.com.mx