Alison & Christopher
Travel
Travel Note
Room Block
Any questions or changes to your booking should be communicated with Melissa, not the bride or groom. She and her team will be available to field any calls/emails during our stay. CHECK IN: 3:00 p.m., So, you may have to wait for your room but feel free to use the spa or public restrooms to change and start your vacation! Please be patient with the staff, as they are working hard to get people checked in and out. They will do their best to get your room ready prior to this, but keep in mind; you can enjoy the resort until the room is ready. Please disregard the "early check in" on the resort website, this is for guests who booked directly with the resort. Melissa Pantane melissa@tripguy.com TeamMel@tripguy.com 1-888-990-8747 ext 121
Travel Note
Transportation Service
Arrival Procedures: 1. Proceed to the Immigration desk to present your documentation. 2. Take your luggage and hand over the Customs Declaration Form to find out if you are subject to revision. 3. Don’t stop at the Tourist Information or Travel Advisors booths, as they might be Time Share employees asking to check your documents or pretend to be Customer Service or even Lomas Travel. 4. Locate your Lomas Travel airport Staff holding a sign that reads: WELCOME TO ALISON MONG & CHRIS WILSON WEDDING Our Staff wears a uniform comprising of a turquoise shirt and white pants. 5. Please present the pdf of your confirmation to your Lomas Travel airport staff. (Emailed by Team Mel) CUSTOMER ASSISTANCE 24/7, PLEASE CALL: Whatsapp +52 1 998 980 0732 Local Number +52 998 881 9408 USA Phone Line 844 506 2726 customercare@lomas-travel.com
Travel Note
Resort Facebook Group
I have found this Facebook group extremely helpful for any questions specific to the resort. As we get closer to the wedding date, we will be utilizing a mass texting software to communicate any important information.
Travel Note
Majestic Events
Click "View" to see events and happenings at the resort! You can also view a map, list of bars and restaurants, spa services and room service menu.
Hotel
Majestic Elegance Costa Mujeres
Majestic Elegance is a 5-Star Luxury Resort in Playa Mujeres Mexico, 30 minutes from the Cancun Airport. The resort is all-inclusive, so all food and beverages (even room service) during your stay are covered through your reservation.
Travel Note
International Guidelines
Passports are required for travel to Mexico. As a general rule, passports must be valid for six months beyond the date the traveler will exit the United States. For additional information please click "view" to navigate to USA.GOV guidelines for passport applications and renewals. Tourist VISAs are not required and are only for trips 180+ days. Visitax As of April 1, 2021, the Mexican state of Quintana Roo requires tourists 15 and older to pay a mandatory visitor tax known as Visitax. The tax was created to mitigate the environmental impact on the region’s beaches and natural reserves, support efforts to control sargassum, and improve infrastructure for better access and surveillance of Mayan archaeological sites. Visit the official Visitax website at https://www.visitax.gob.mx/. The site is available in both Spanish and English. Once on the site, select the option to make your payment.