FAQs

Question

When is the final payment date for the cruise?

Answer

Final payment date for the cruise is December 5th 2025.

Question

Can I book a cabin after the final payment date?

Answer

Yes, just be advised that the full payment for the cruise will be due when you book.

Question

Does it cost any money to book my cabin?

Answer

Yes, if you're booking before the final payment date of December 5th, 2025 it is only $250.00 to hold your cabin till the final payment date. If you're booking after the final payment date of December 5th, 2025 the full amount of the cruise will be due when you book your cabin.

Question

When do we have to be on board on embarkation day?

Answer

All those sailing need to be on board two hours prior to the ship departing the port which is scheduled for 4:00PM.

Question

How many people can fit in one cabin?

Answer

I have seen up to four people in one cabin before, however, that is all dependent on the cabin you choose as some cabins only can hold two and three people. Naturally suites can accommodate more.

Question

When should I arrive into Orlando?

Answer

We recommend arriving into Orlando one to two days prior to the cruise. This way if you incur any sort of travel delays there is still time to arrive on time. Rooms are being held at the Embassy Suites by Hilton Orlando Sunset Walk at a discounted rate.

Question

How to get from the hotel/airport to the cruise port?

Answer

We will be offering transportation via Bus from the host hotel Embassy Suites by Hilton Orlando Sunset Walk at 9:00AM on April 4th, 2026 to the cruise port. This will be the only time slot available. If you arrive into Orlando the day of the cruise, we highly recommend booking the Airport to Cruise Port transportation that is offered by NCL. Note: It takes one hour to get to the port.

Question

What do I do if I am worried about getting seasick?

Answer

No worries, there are a few good remedies to try! Dramamine has been proven to be very effective and can be found in most if not all pharmacies. Also, ginger chews can be a good way to help with the seasickness!

Question

What happens if I get sick on board the ship?

Answer

In the unfortunate situation you were to fall ill on board there is a complete and fully equipped medical center. The medical center is located on deck 13.

Question

What if I need a handicap room?

Answer

Handicap rooms are both available on ship as well as at the host hotel. Please know there are only a few handicap rooms available on both ship and hotel. With this being said it is better to book the handicap room AS SOON AS POSSIBLE! This way you ensure you get the room that meets your specific needs.

Question

What if I have dietary restrictions?

Answer

The ship is VERY good about inquiring about any allergies before taking your food order including Gluten Free foods. If you are self restricting such as vegetarian or vegan let them know as well so they can make suggestions on the menu!

Question

Are there laundry facilities?

Answer

Yes! The laundry facilities are free at the host hotel, Embassy Suites by Hilton Orlando Sunset Walk. However, you must bring your own laundry detergent. This is highly recommended for those coming a couple days prior that want to freshen up their clothes before boarding the ship. There are laundry facilities on board ship as well. There should be forms in all of your staterooms. Note: this service is NOT free on the ship and will cost. Costs are noted on the form.

Question

Shuttle service?

Answer

The hotel has shuttle service to the following locations: 1. Disney World; 2. Disney Springs; 3. Universal Studios. The hotel does NOT have airport shuttle transportation or transportation to Orlando Port Canaveral . Orlando Port Canaveral transportation will be provided by us at 9:00AM on April 3rd, 2026 from the host hotel Embassy Suites by Hilton Orlando Sunset Walk, please RSVP for this on the RSVP page so we have an accurate number of guests that would like to partake in this service.

Question

Adjoining rooms?

Answer

Yes! The host hotel Embassy Suites by Hilton Orlando Sunset Walk offers adjoining rooms upon request first come first serve basis upon booking. Please select the adjoining rooms options and the site will list any room types that adjoin to each other. The Norwegian Joy also offers adjoining rooms. When booking, please let Patrice Wiggins know and have both parties in the room ready to book so you can lock in your rooms.

Question

Shuttle Service?

Answer

Yes, the hotel has a shuttle however, it does not go to the airport or the Orlando Port Canaveral Cruise Port. It does however, go to Universal Studios and Walt Disney World!

Question

Transportation from Port Canaveral back to Orlando Airport

Answer

We highly recommend using the NCL Cruise Port to Airport transfer! This is the simplest way to get back to the airport after the cruise. (Remember the airport is about a hour away from the cruise port). If you choose to Uber/Lyft to the airport from the cruise port please note sometimes it takes them an hour or so to get to the port with traffic.

Question

When should I book my flight home for?

Answer

We always tell anyone who will listen, book any flights for AFTER 12 NOON! This will give you time to battle getting off the ship, time for taxis, time back to airport, airport security and traffic!