FAQs

Question

Where do the wedding ceremony and reception take place?

Answer

At Finest Playa Mujeres, All Inclusive Resort, in Cancun, Mexico

Question

Will the wedding ceremony and reception be outdoor or indoor?

Answer

The wedding ceremony will be outdoor. The reception will be outdoor with partial cover.

Question

How to book my room at Finest Playa Mujeres?

Answer

Below you will find our booking steps. Please review them carefully: 1. Go to https://www.finestresorts.com/ Find the booking engine at the bottom of the page. 2. Select Destination "Finest Playa Mujeres," Check-in and Check-out dates, Number of guests per room, and add the Promo Code. (Promocode: TLWMAY26FPM) Click “CHECK AVAILABILITY” Make sure you get the message: “Promotional code applied” In the comments box, please add the promo code. NB: Please ensure your credit card will be valid through 04/20/2026, as charges will be processed around that date. Recommend your credit card is valid through 05/24/2026 to avoid issues with hotel charges. 3. Complete your booking, and await confirmation email. ***Please note: The Promo Code requires a minimum of 3 nights stay between the dates of 05/17/2026 - 05/24/2026 The promo code only applies to stays between 05/17/2026 - 05/24/2026 Any new bookings or modifications on existing reservations after 03/16/2026 will be subject to the applicable rate at the moment of booking/modification and will be confirmed without the promo code discount.

Question

When should I book my hotel room?

Answer

Planning to join us? Please book your room early! The promo code is valid through 03/16/2026, but rooms may fill up as the wedding date approaches, with less room availability closer to the wedding date.

Question

How to book my free transfer from the airport to the resort?

Answer

Book a 3+ night stay to receive free round-trip airport transfers. First book your flight. Then follow the instructions in the hotel booking confirmation email to schedule your free transfer. https://www.finestresorts.com/cancun/finest-playa-mujeres/seasons-tours-deluxe-transfers

Question

How do I get access to Dommo Club Restaurant?

Answer

If you want access to Dommo Restaurant, the exclusive fine-dining restaurant at Finest, you must book a room in the Finest Club or Excellence Club categories.

Question

What else to do at the Resort?

Answer

Finest Playa Mujeres is an all inclusive resort hotel in the Cancun Hotel Zone. See the "Thing To Do" section for more detail

Question

If I have food allergy or special diet request?

Answer

The hotel staff will ask about any food allergies or special dietary needs at check-in. Many restaurants also offer full vegetarian and plant-based menus. If you have any food allergies, please contact us directly so we can accommodate them for the wedding dinner. Yen Tran: yttran91@gmail.com

Question

If you have any questions...

Answer

Please contact Yen Tran: yttran91@gmail.com Text: 248-977-8424