FAQs

Question

Will there be Covid testing on site?

Answer

YES. The Resort offers FREE on-site testing

Question

Is Room Service free?

Answer

YES. The resort offers FREE room service as long as they’re delivering.

Question

What time is check in?

Answer

3pm

Question

What time is check out?

Answer

12pm

Question

Which Airport should we fly into?

Answer

Cancun International

Question

Does the Resort offer transportation to and from Airport?

Answer

Yes. But they do charge a transfer fee. And ticket must be added to reservation.

Question

What is actual date & time of Ceremony?

Answer

Saturday August 7th @ 4:30pm

Question

Is there a dress code for the wedding ceremony?

Answer

Muted Natural Tones (such as tan, beige, cream, etc) is the requested color for guest attire. No athletic gear. No White.