FAQs

Question

What is the attire?

Answer

The attire is mostly, bathing suits by day and for dinner/night activities, sundresses for women and nice shorts with a polo or any kind of nice shirt for men. WELCOME PARTY ATTIRE: Sundress for women is just fine! Nice shorts and a polo for men is just fine! WEDDING ATTIRE: Typical summer wedding attire for women Shorts and nice button down for men

Question

Can I drink the tap water? **important question**

Answer

No! As similar to Mexico please opt for bottled water when possible, they have bottles of water everywhere, including restocks of bottled water in your rooms as well. They do give you glasses of water at the restaurants which are usually filtered water (ok to drink) and we had no issues but you can most definitely ask your waiter/waitress for bottled water. Your room will come with bottled water in the bathroom for brushing teeth, drinking, etc. We did not experience any sickness when we went and we completely avoided drinking any tap water/ brushed our teeth with bottled water.

Question

Is it a safe resort?

Answer

Yes! Dreams Macao Beach is a gated resort with lots of security, safety is not something to worry about on the resort!

Question

Is all of the food safe to eat?

Answer

Yes! We ate pretty much everything when we went and had no stomach issues. Though, if you have a sensitive stomach, stick to things that you know your body can handle as there are plenty of food options! Punta Cana isn't Italy where they are known for their food, the food is delicious but different countries cook things in different ways. Therefore, eating what you know you do well with is your best option! Bring imodium or other stomach meds just in case!

Question

What currency of money should I bring?

Answer

US dollars are 100% acceptable and even though this is an all-inclusive with gratuities included, recommend bringing singles for some tipping when service is exceptional as the staff appreciates all tips greatly! If you are a preferred club guest, we do recommend you tip your butler at the end of your stay given that they provide amazing service!

Question

Where should I store my most prized items in my room?

Answer

Every single room comes with a safe that you can set your own passcode to when you arrive. We always kept our wallets, passports, rings, and any other expensive items in there.

Question

Is the resort clean?

Answer

Yes! I have never seen staff work so hard, they are always cleaning around the resort and making sure us guests have a top notch experience. When we went we did bring plenty of hand sanitizer and used that instead of their sink water to wash our hands.

Question

Do we need to make reservations for dinner?

Answer

They do not require reservations but we highly recommend you do make reservations each night to avoid waiting. If you are not Preferred Club guests you can stop in during the day at whichever restaurant you would like to eat at that night and make a reservation. Preferred Club guests, if you do not want to make reservations yourself, you can text your Butler via whatsapp and they will make your dinner reservations for you.

Question

What are items that you recommend we bring?

Answer

We recommend you bring the following: A copy of your passport LOTS of sunscreen to reapply regularly Hat Chapstick with SPF Hand Sanitizer Bag for Pool/Beach Insulated cup to keep drinks cold Medicine/Toiletries Cash for tips (Gratuities are included so only do so when you feel necessary or deserved)

Question

Do I need an adapter for phone chargers, etc?

Answer

Nope! Their outlets work with your normal plugs

Question

Are there excurisons?

Answer

Yes! There are such things as ATV / Buggy tours, The Scape Park (diving in caves, ziplining, and riding through a jungle), Boat Trip to Saona Island, etc. You can speak with the Main Lobby front desk about how to book an excursion.

Question

Do I need to bring my own beach/pool towels?

Answer

Nope! They provide clean towels at the pool / beach daily. They do tend to run out fast but are always bringing more, try to snag some towels in the morning. They can be hard to locate, any staff member can point you to where they are. Usually are located in bins by the pools

Question

Can I bring my own cup for drinks by the pool / beach?

Answer

Yes! We actually highly recommend you bring an insulated cup for them to make your drinks in so that you can keep your drinks cold by the pool / beach. We also recommend that you bring some kind of bag to carry your items to the pool and beach. I carried my small cross body fanny pack with me pretty much every where to keep track of my room key, phone, hand sanitizer etc.

Question

What other food options are there aside from the restaurants?

Answer

There is a taco food truck daily, located by the waterpark if you would like something different for lunch or a quick snack. CoCo Cafe is open daily, with DELICIOUS coffee, pastries, smoothies and ice cream! The buffet area is open for breakfast, lunch and dinner with PLENTY of food options. There is also pool side food/drink service at the Preferred Club pools and there is the snack shack area as well by the other pools that has lots of quick serve yourself finger foods daily!

Question

Is there a shop I can buy sunscreen and other items?

Answer

Yes, there is a shop with toiletries, sunscreen, etc. Though, like any resort, their items are pricey. So please pack plenty of your own sunscreen, ibuprofen, imodium, etc. to avoid spending extra $!