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Shannon & Chris

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FAQs

Question

how do I RSVP?

Answer

You can RSVP directly on this website. Please select each event you will attend.

Question

When is the last day to book my room?

Answer

You can book up until the day of the wedding, however the last day to book within our room block, and with the secured rates is October 1st. There is no guarantee on room availability or secured rates if booking after this date, and room prices will likely increase.

Question

How do I book a room?

Answer

You MUST book through destinationweddings.com. Please see "travel" tab on this website, electronic RSVP, or Destination Wedding's website once signed in for step-by-step directions. Wedding passcode is 02/21/2026. Prices are listed TOTAL per ROOM. Divide this total by number of room occupants for price per person. If there is a room you see on AVA Cancun's website that is not listed in the Destination Wedding's inventory, please put this in the comment section. Our wedding planner, Lars, will then submit your request. We anticipate many people needing to request alternative rooms. You can still pay for the $100 deposit and protection plan, and Lars will adjust the room booking to honor your request. There is a 3-night minimum. If you purchase a travel protection plan, 50% of the total is due September 1st, and the remaining 50% is due November 1st. If you do not purchase travel protection, 100% of the payment is due September 1st.

Question

What does the cost of the room include?

Answer

The cost of the room includes the "all-inclusive" perks for each occupant of the room, which includes lodging, dining, drinks, tips/gratuities, and transportation to/from the airport and AVA. There are additional benefits with an upcharge, but we don't anticipate many guests needing to use this. Many of the restaurants at AVA do require reservations. We will provide dinner/drinks for the welcome party on Friday, and the reception Saturday (obviously).

Question

Do I have to stay at the resort?

Answer

To make a long answer short, yes. Any guest that does not stay at AVA will pay upwards of a $200/day charge to attend each event each day. They will also not have access to the all inclusive perks.

Question

Are kids allowed?

Answer

We love your children, but we politely request this be an adult-only wedding if possible. However, if this prevents you from being able to attend and celebrate with us, or creates significant difficulty for you, please let us know and we will gladly accommodate your kiddos. AVA is a kid friendly resort with plenty of activities. We will need to know ahead of time if you plan on bringing your children, as we will need to add them to the guest list, so just let us know!

Question

What is the dress code?

Answer

Please wear white for the Welcome Party on Friday. For the Wedding on Saturday, we are asking for "Formal Attire", which can be explained as slightly less formal than a black tie event. Women are encouraged to wear nicer cocktail dresses, preferably midi or floor length. Color is encouraged but not mandatory. Ladies... I believe this is a given, but please do not wear white on Saturday. For men, tuxedos are not required. Instead, opt for a jacket and tie or a traditional suit. The ceremony will be outside for approx. 30 minutes, and the reception will be inside. The ceremony will NOT take place on sand. Historically, the weather in Mexico ranges from 70-80 degrees in February. If you're torn on what to wear, when it comes to formal wedding attire, you can never be too overdressed.

Question

Can I bring a guest?

Answer

Absolutely. Your invitation will indicate the name of your +1 or "guest" if already accounted for. If there is not a +1 or guest name included on your invitation and you have a guest you would like to bring, please just let us know! This will depend on guest availability once the majority of RSVPs are received, but we anticipate ample availability to accommodate this. We want to be as flexible and accommodating as possible to welcome your +1s, and show you our appreciation for traveling for us!

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