FAQs

Question

Is there Internet access?

Answer

There is unlimited WiFi at the resort with no additional charges

Question

Can I drink the water?

Answer

Yes the resort has its own water purification system allowing all guests to drink water that is clean and pure. Purified bottled water is also readily available. You'll have bottled waters available in the fridge that will be stocked daily as well. Water OFF the resort may not have the same water purification standards so we advise caution for drinking tap water.

Question

What is the timezone?

Answer

Central Time Zone

Question

Can I bring U.S. Dollars?

Answer

Yes.

Question

Do I have to tip?

Answer

Your resort fee has built in tips for the staff - you are NOT obligated to tip the staff.

Question

Do I need any immunizations before traveling?

Answer

No, you do not need any immunizations to travel to Mexico.

Question

What about Zika?

Answer

Bug spray will be your best friend. Here is a recommended brand that you can buy on amazon here: https://www.amazon.com/Repel-Eucalyptus-Natural-Repellent-4-Ounce/dp/B004N59OFU/ref=sr_1_4?ie=UTF8&qid=1508621123&sr=8-4&keywords=zika+mosquito+repellent Also the resort fog/spray for bugs daily, but they have increased their procedures and are doing extra in and around the resort. Here is some information from the CDC: https://wwwnc.cdc.gov/travel/notices/alert/zika-virus-mexico