FAQsFAQs

Question

By when do I have to reserve with the Reservation Group in Canada?By when do I have to reserve with the Reservation Group in Canada?

Answer

All guests must make their reservations through Adaluz – Travel Sensations Agency by June 30, 2026. A non-refundable deposit of $250 is required at the time of booking. The remaining balance must be paid in full no later than 70 days prior to departure. Please note: The special group rate is limited to the first 30 guests and will be offered on a first-come, first-served basis.

Question

If I'm travelling outside of Canada, by when do I have to book with the Barcelo Reservation Group?If I'm travelling outside of Canada, by when do I have to book with the Barcelo Reservation Group?

Answer

For guests traveling from the USA, Spain, England, and Venezuela, please contact Noemi Vargas from the Barceló Reservations Group (in the travel tab, you will find Noemi's information) You have to call to reserve your spot by Wednesday, July 7th. You will need to provide the confirmation number that Ninela will send to you (please request it via WhatsApp). Once your reservation is located, you will be asked to provide a credit card to secure your room. No charges will be applied until your arrival at the hotel on January 4th. Please note: A valid credit card is required at the time of booking to hold your reservation. This is a flexible rate exclusively for our wedding group, allowing you to make changes up to 30 days prior to arrival, including free cancellation, adjustments to the number of guests per room, and modifications to your travel dates.

Question

How many days am I expected to travel for the “Wedding Fun in the Sun” event?How many days am I expected to travel for the “Wedding Fun in the Sun” event?

Answer

Guests traveling from Canada will have access to a one-week all-inclusive package rate. If you prefer a shorter stay (e.g., 5 days), please contact the travel agency directly for customized pricing. All guests are asked to arrive on January 4th and depart on January 11th. The wedding will take place on January 7th, with planned activities running from January 5th through January 10th. Following the wedding, we are hosting an exclusive yacht day for those who wish to join us for a visit to Isla Saona—one of the most beautiful islands in the Caribbean. For guests looking for more adventure, optional buggy (boogie) excursions will also be available—another fun and exciting activity to enjoy! P.S. For guests traveling from Europe and England, we understand the longer travel time and time difference. A 10-day stay option is available (same rate) should you wish to extend your trip and enjoy more time with your family through the Barceló group reservation. The wedding couple will be returning to Canada on January 12th. Weepa!

Question

Is the resort kid-friendly and able to accommodate food allergies?Is the resort kid-friendly and able to accommodate food allergies?

Answer

Yes, very. Barceló resorts are actually designed with families in mind. - Buffets and à la Carte usually have a variety of options, which helps accommodate dietary needs - Staff can often prepare special meals upon request. (Please let the wedding couple know about your allergies prior to travelling) - They offer kids’ clubs, playgrounds, and supervised activities so children can be entertained while adults relax - The Barcelo Bavaro Palace includes water parks, kids’ pools, and family-friendly entertainment - There are even kid-focused buffets and activities that make it easy for families to enjoy meals and downtime together 👉 For a destination wedding, this is ideal—kids have plenty to do during events and downtime. Also, we have a dedicate babysitter for the wedding group.

Question

What happens if I cannot make it to the Destination Wedding?What happens if I cannot make it to the Destination Wedding?

Answer

We will be hosting a reception on September 12, 2026 at Villa Caledon Inn for those who are unable to join us in Punta Cana. While we would truly love to celebrate with you there, we completely understand if you’re unable to travel. In that case, we warmly invite you to join us in Toronto as we celebrate our love following our civil wedding ceremony at the Villa Caledon Inn.

Question

Do I have to share my itinerary with the wedding couple if I'm travelling outside of Canada?Do I have to share my itinerary with the wedding couple if I'm travelling outside of Canada?

Answer

Yes, this is required in order to arrange your hotel transfers and ensure a smooth travel experience. Kindly share your flight and accommodation itinerary at least 35 days prior to arrival. Please note that Punta Cana is a very safe destination for tourists. Your comfort and security are extremely important to us, and we want you to feel at ease throughout your trip. Thousands of travelers visit Punta Cana every day, and resorts such as Barceló Bávaro Palace are well-known for being safe, welcoming, and family-friendly.