Loading
Loading
Loading
Loading
Loading
Loading

FAQs

Question

Can I bring a guest/plus one?

Answer

We're so excited to celebrate this special day surrounded by our closest family and friends. As we're keeping it intimate, only those formally invited on your wedding invitation can be accommodated. If you have a plus one, it will be noted on your invitation and when you RSVP.

Question

Are children welcome at the wedding?

Answer

Yes! We’re happy to welcome children and hope they enjoy celebrating with us. We kindly ask parents and guardians to keep an eye on their little ones, especially during important moments like the ceremony, first dances, and speeches, to help ensure everyone can fully enjoy the day.

Question

Can I stay at a different hotel or book through a third-party site?

Answer

No — all guests attending the wedding are required to stay as an all-inclusive guest at Garza Blanca Cancun and book through our offical room block link. Unfortunately, bookings made through outside websites cannot be accommodated due to venue restrictions. We truly appreciate your understanding and are so grateful you’re making the trip to celebrate with us.

Question

How do I RSVP to the wedding?

Answer

To RSVP, please reserve your room through our wedding room block using the link below. A 30% deposit is required at the time of booking and secures your spot at our celebration. There will also be a QR code you will have on the formal invite to RSVP to both welcome party and party and wedding day. Once your reservation is complete, you are officially RSVP’d. https://cancun.garzablancaresort.com/wedding-groups/nelson-lily

Question

Can I cancel my RSVP or receive a refund after paying the deposit?

Answer

We completely understand that plans can change. However, the 30% deposit is non-refundable, and booking through our room block confirms your RSVP. By doing so, guests agree that the full balance will still be due at check-in, even in the event of cancellation. Please note that this is a strict policy set by our venue and is unfortunately not something we’re able to modify.

Question

Where will the celebrations take place?

Answer

All celebrations will take place on the hotel premises. We’ll kick things off with a welcome party dinner Friday night at the beachfront food truck. Saturday morning is yours to enjoy, but we’d love to meet up for drinks and some sunshine at the pool bar. On the wedding day, the ceremony and cocktail hour will be hosted at Terra Luna followed by continued celebrations in the ballroom.

Question

What is the dress code?

Answer

Welcome Party - All-white attire: chic, flowy, and effortlessly elegant. Wedding Day - Formal black-tie attire - tuxedos for gentlemen and long gowns for ladies.

Question

Are you signed up with a wedding registry service?

Answer

Your love and well-wishes are the most important gifts of all. If you would like to contribute in another way, a monetary gift will help us as we plan for our future together.

Question

I have a food allergy or dietary restriction - what should I do?

Answer

Please include that info when you RSVP! We’ll do our best to make sure everyone’s taken care of—but if there’s anything we can’t accommodate, we’ll reach out to you directly.

Question

Can I take photos/videos during the ceremony?

Answer

Our greatest wish is for you to share this moment with us, fully present. Please keep phones and cameras away during the ceremony, as professionals will be capturing every detail.

Question

I still have questions - who should I ask?

Answer

You can text or call the bride (224-622-8514) or the groom (708-705-1337)