Loading
Loading
Loading
Loading
Loading
Loading

FAQs

Question

What is the wedding dress code?

Answer

The dress code is formal attire.

Question

Am I allowed to bring a plus one?

Answer

Yes! We believe if you are traveling to celebrate our love, you should be able to share the experience with someone special to you. Please let us know if you will be bringing a plus one who is not already included on your save the date/invitation so we have an accurate headcount. No guests may attend under 18 years of age as this is an adults only resort.

Question

Do I need to stay at Atelier to attend the wedding?

Answer

The short answer is no. You may book alternative lodging, however you will miss out on any non-wedding day events such as the welcome party. Please let us know if you are planning on booking alternative lodging because we need to notify the resort and wedding coordinators.

Question

How long should I stay?

Answer

The room block begins on Wednesday February 25th, 2026 and extends through Tuesday March 3rd, 2026. We will be there for all 7 nights, but do not expect that all of our guests will be staying this long. We recommend arriving on Thursday February 26th and staying through at least Sunday February 28th to enjoy the full wedding festivites. If you would like to stay and party for longer, we welcome that, but it is not required. There is a 3 night minimum required as part of our group contract/discounted room block.

Question

How do I get to the resort?

Answer

Included in the rates for the rooms are transfers to and from the Cancun Airport with Amstar Transfers. As soon as you know your flight information, please reach out to Tina so she can arrange your transfers from and to the airport. The latest date to arrange transfers is January 15, 2026. Tina's contact information is: 832-262-2618 or tina@paradiseweddingsandtravel.com

Question

What time is check-in and check-out?

Answer

Check-in 3:00 PM / Check-out 12:00 PM

Question

What is the difference between an INSPIRA suite and non-INSPIRA suites?

Answer

Guests who book INSPIRA suites have exclusive access to the INSPIRA Rooftop Pool, INSPIRA Lounge (an exclusive area to relax and enjoy gourmet snacks, coffee, and top-shelf beverages), and INSPIRA Beach (an exclusive section on the beach with towel service and a menu of sunscreens and bronzers). These rooms also come with a butler service, upgraded in-room bar, and bottle of Vueve Clicquot on arrival. There is an added cost of the INSPIRA rooms for these features as noted in the google doc.

Question

What is/is not included in the price of my stay?

Answer

Regardless of room category (INSPIRA or Junior Suite) the following is included: Access to 20+ restaurants and bars, 24-hour room service, fitness classes, art classes, high-end gym, multiple pools & hot tubs, and beach lounge chairs and daybeds. Excluded: Golf, Spa Services, and Michelin Recommended Restaurant María Dolores by Edgar Nuñez. You may purchase these amenities at an additional cost to you. Airfare is also not included in the price of your stay.

Question

Who should I contact with additional questions?

Answer

Please feel free to text or call either of us with any additional questions.