FAQs

Question

What airport do I fly into?

Answer

Cancun International Airport (CUN).

Question

How do I coordinate transportation from the airport to the hotel?

Answer

Round trip shuttle from airport to the Fiesta Americana Condesa is included with your stay. Our travel agent Wendy will be assisting with coordinating this with our guests. Please check out our Travel tab for more information.

Question

What is the dress code?

Answer

Semi-Formal: Suits, and cocktail dresses. Long gowns are welcome, but not required. The grass can be soft, so maybe re-think your favorite stilettos.

Question

Is there transportation to the ceremony and or reception?

Answer

Yes. There will be a shuttle service from the Fiesta Americana Condesa to the Church, and from the Church to the Reception. At the end of the night the shuttle service will drop back off at Fiesta Americana Condesa. Our wedding planners will be helping with ordering taxi's for those who need it at the end of the night.

Question

What time is shuttle pick up on Wedding Day?

Answer

The shuttles will arrive at 3:50pm, and will depart promptly at 4:10pm. We ask that you are please on time. Pickup will be at the carpool breezeway down the escalators. The shuttle service company name is Paradise Tours. If in any case you miss the shuttle you can ask for a taxi with the hotel.

Question

Do I need to bring a mask to the ceremony?

Answer

At this time the church is requiring masks, but this is subject to change. Please bring a mask to the ceremony.

Question

Are kids invited to the wedding?

Answer

To allow all guests to relax and enjoy themselves, we have chosen to make our wedding weekend adults only. We thank you for your understanding.

Question

Can I bring a date or additional guests?

Answer

We have a strict guest list. Our wedding is strictly RSVP only. We will only able to accommodate those listed on your invitation.

Question

Do I have to stay at the hotel you are recommending?

Answer

A large part of our choice for having a destination wedding was to spend time with our closest friends and family. While it is not required to stay there, it is highly recommended. Transportation to the ceremony and wedding will all be to and from the Fiesta Americana Condesa. If you chose not to stay at the hotel please let us know by February 25th where you plan to stay.

Question

Who can I reach out to for travel related questions?

Answer

You can reach out to our travel agent, Wendy Snider, via email at wendy@encoretravelltc.com, or by phone at (855)-505-8747 ext. 802. She is here to answer all of your questions, and make the process as easy as possible!

Question

Do I need a negative COVID-19 test to enter Mexico?

Answer

You do not need a negative Covid test to enter Mexico.

Question

Where can I get my COVID-19 test for re-entry to the United States?

Answer

Free antigen testing for all guests is included with your stay at the Fiesta Americana Condesa. We recommend scheduling your COVID test at the time of check-in. TIP: Schedule your COVID test for after the wedding. The CDC requires all travelers entering the US to present a negative COVID-19 test, regardless of vaccination status. Your test should be taken within 1 day of your flight headed into the US.

Question

Are there any at home tests approved for international travel?

Answer

Yes, there are. You can purchase the Binax Now Ag Card home test at: https://www.emed.com/airline-travel Another option recently approved is the Ellume at home test: https://www.ellumecovidtest.com/buy Please visit their prospective websites for instructions.

Question

What if I test positive for COVID-19?

Answer

As a protective measure, we recommend purchasing Fiesta Americana's Travel with Confidence Protection. This program covers any accidents or illnesses (including COVID-19) during your stay at the hotel. The cost of the insurance is $4 USD per night. As part of this insurance, if you test positive for COVID-19 during your stay, they offer a special accommodation rate of $10 USD (plus taxes) per night, per person during your quarantine period. Please ask about this when you check-in to the hotel.