Frequently Asked Questions

Question

WHAT'S INCLUDED IN AN "ALL-INCLUSIVE" RESORT?

Answer

The rate you pay to stay at Majestic Elegance Playa Mujeres includes the room, all meals and snacks, alcoholic and nonalcoholic beverages, room service, most entertainment on the property, and non-motorized water sports. Please note that some activities will require an additional fee such as spa services or private tours and excursions.

Question

WHEN IS THE DEADLINE TO PUT DOWN A DEPOSIT FOR A PAYMENT PLAN?

Answer

We previously offered a room block with a reduced rate for guests to book travel between July 3-10, 2024. The room block is now closed, and guests looking to travel attend our wedding will need to book their own travel using the resort's website or a third party option, and alert Mondyna and Peterson of their plans to attend. For guests staying off the resort, day passes are available at the discretion of the resort for $140. A limited amount of wedding passes are available. Please contact the wedding couple for more details and pricing.

Question

DO I HAVE TO BOOK THROUGH YOUR TRAVEL AGENT?

Answer

YES BECAUSE WE HAVE SECURED A ROOM-BLOCK FOR OUR SPECIAL GUESTS. THE RESORT WILL NOT CONSIDER YOU PART OF THE SPECIAL DAY UNLESS YOU RESERVE WITHIN THE ROOM-BLOCK.

Question

HOW DO I RSVP?

Answer

Please note that guests don't actually "RSVP" for a destination wedding until your $100 deposit is made to the travel agent to secure your room's booking and travels.

Question

WHEN SHOULD I START ARRIVING TO THE RESORT?

Answer

Based on our room block, guests are able to start arriving as early as Wednesday, July 3rd, and can stay as many days as you'd like. We ask that all guests try their best to arrive by Thursday, July 4th, or the latest on Friday July 5th for our welcome party.

Question

Can I bring a guest?

Answer

If your guest name, or a +1, is listed on your invite and when you RSVP, then YES! Otherwise, we would love to keep the wedding as as intimate event with only close friends and family.

Question

DO I NEED A PASSPORT TO ATTEND?

Answer

Since this is an international trip, you do need a passport valid at least 6+ months past your travel dates. Passport cards are not valid for international air travel. If you have a passport, be sure to check the expiration date. If you don't already have a passport, it is a good idea to apply early to be sure you receive it in time for your trip. Passports normally take 4-6 weeks to process, but have recently been slowed down due to the pandemic. We suggest applying a minimum of 6 months in advance as a precaution.

Question

WHICH AIRPORT DO I FLY TO?

Answer

All guests will need to fly into the Cancun International Airport (CUN). Private transportation to and from the resort is included in your cost when you book with our travel agent.

Question

WHAT IF I CAN’T ATTEND?

Answer

We completely understand, just let us know! Our sincerest hope is that no one feels guilty, as you must make the best decision for your family, prior obligations, and your budget. You will be met with total understanding and love from both Peterson and I.

Question

ARE CHILDREN ALLOWED ON THE ELEGANCE/CLUB SIDE OF THE RESORT?

Answer

NO, CHILDREN ARE NOT ALLOWED ON THE ELEGANCE/CLUB SIDE OF THE RESORT. YOU MUST BE BOOKED IN AN ELEGANCE CLUB ROOM, TO USE THE ELEGANCE SIDE OF THE RESORT. ANYONE BOOKED ON THE FAMILY SIDE, CANNOT USE THE ELEGANCE SIDE OF THE RESORT. ELEGANCE/CLUB GUESTS CAN USE ALL AREAS OF THE RESORT INCLUDING THE FAMILY SIDE--NO RESTRICTIONS!

Question

DO YOU HAVE A GIFT REGISTRY?

Answer

Your presence at our wedding and the fact that you are traveling so far to be with us on our special day is truly the greatest gift we could receive. For some friends and family who still have asked about our registry wants please visit the registry tab.