Loading
Loading
Loading
Loading
Loading
Loading
April 5, 2023
Tulum, Mexico

Mindy & Andres

    Home
    FAQs

FAQs

The Wedding Website of Mindy Lint and Andres Monsalve
We're happy to help with any questions you may have!
Question

Please check out this YouTube video for an orientation of the area as well as things to do:

Answer

https://www.youtube.com/watch?v=hnZmrd0Xrdk

Question

Where to go, where to stay, and what to do?

Answer

Check out this comprehensive list of vacation planning resources: https://mexicodave.com/tulum-travel

Question

Do I need to bring a gift?

Answer

Nope! We are excited and grateful that you are taking the time to travel to our favorite place in the world to celebrate a very special day with us. We are requesting no physical gifts as it will be difficult to travel with. We don't need much, but if you'd like to gift something please check out our Registry page.

Question

Can I bring a date?

Answer

If your invitation says “and Guest,” then yes!

Question

When should I book my flight?

Answer

Roundtrip nonstop rates from LAX to CUN are typically around $350-$400. Flights tend to be the most inexpensive when you book between four months and three weeks from your departure date. Use an app like Hopper to alert you of price increases/price drops. They're pretty good about letting you know if you should wait or buy immediately.

Question

How do I get from the airport to the hotel?

Answer

We recommend booking a shuttle service to your hotel ahead of time. A lot of hotels offer shuttle options for a fee, so check online or with your concierge. There are also plenty of cabs waiting outside of the airport. Ignore the travel booths inside of the airport, they will try to grab your attention. Just keep walking. If you think you will be traveling far and going on far away excursions it may be best to rent a car. There is a car rental place right outside of the airport. We have used this company in the past and thought they were great. They do have you purchase their specific car insurance, so there is no need to purchase car insurance ahead of time. Just do it in person, it will save you money.

Question

Do we have to stay at Hotel Pocna?

Answer

It is not required for guests to stay at this hotel. However, we do recommend it for guests as it is in the popular hotel zone in Tulum, has several delicious restaurants on site, and is steps away from the most beautiful beach with the warmest waters and softest sand you have ever touched. Hotel Pocna is located in the North Beach zone and is only 3 miles to Beach Town (middle beach) zone.

Question

Do you have any recommendations for AirBnb?

Answer

Yes! Please message either of us privately and we'd love to put you in contact with a great friend of ours who can point you in the right direction.

Question

What is the Hotelera Zone?

Answer

This is the strip where all those beautiful posts you see on Instagram are taken. There are an endless amount of beautiful hotels, delicious restaurants, fun beach clubs, amazing art installations as well as convenience shops and pharmacies. There are archaeological sites such as cenotes and Mayan ruins close by.

Question

My Airbnb is in Tulum Town. How far is that from the event?

Answer

Only about a 12 minute cab ride! Most Airbnb and hotels will have a concierge that can call a cab for you.

Question

What are things I definitely need to know or bring?

Answer

1. Do not drink from the tap! Make sure all water consumed is from a bottle. You will most likely be fine accepting water from restaurants in the beach zone. I'd recommend buying jugs of water from any of the nearby stores. 2. Bug spray is your friend! You will be in the jungle. If you plan to swim in a cenote or lagoon, check with the location on what type of bug spray, if any, is allowed. 3. Sunscreen! However, if you plan on visiting a cenote or Sian Ka'an, you will not be permitted to enter the water with any creams or lotions as this threatens the health of the fragile ecosystem. Some do permit mineral-based/biodegradable sunscreens. The following sunscreens don't contain oxybenzone or octinoxate, and most are available on Amazon or your local drugstore: -Clinique Pep-Start Daily UV Protector Broad Spectrum SPF 50 -BeautyCounter -Aveno Baby -La Roche-Posay Face -Thinksport Natural Sunscreen SPF 50 -Skin Medica Mineral Shield 4. Let your credit card company know you are traveling ahead of time. Also, check your cards to see if you posses any that don't charge Foreign Transaction Fees.

Question

Where are the closest cenotes?

Answer

This map has all the info you need to know: https://mexicodave.com/wp-content/uploads/2022/03/tulum-cenote-map.png

For all the days along the way
About ZolaGuest FAQsOrder statussupport@zola.com1 (408) 657-ZOLA
Start your wedding website© 2025 Zola, Inc. All rights reserved. Accessibility / Privacy / Terms